Config Problems
By ivan on Monday, 27 January 2014
Posted in Feature Requests (Not Supported)
Replies 12
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Dear Sirs,
I write you about a problem with two menu item in configuration , account setting and notification (Please see the attachment)
They are completely white. So I can not view or edit anything.
I want to point that they never worked.

About this, You can confirm that users can change the password from the profile management?

Thank you in advance
Best regards
Ivan
Hello Ivan,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to access your site but I seem to be hitting some road block here as I cannot access the back end with the provided username / password. Can you please help? http://screencast.com/t/WiSZauGpYy

Also, I don't really get your issues. Can you provide me with some screen shot?
Mark
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Monday, 27 January 2014 01:56
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Hello Mark,

I thank you for the courtesy and prompt in answer. I apologize for the inconvenience, I created a new user:


I tried it and it works fine

Thank you in advance
Ivan
ivan
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Monday, 27 January 2014 17:15
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Hello Ivan,

Thanks for getting back to me on this but I am not too sure what issues do you have on the site, could you please advise?
Mark
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Monday, 27 January 2014 18:45
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HI1


Go to ---> http://noi.lasa.to.it/index.php/community.
Then see the attached image.

thank you
ivan
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Monday, 27 January 2014 19:14
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Hello Ivan,

I have checked your site and for some reason all the custom fields are empty in your profile. Not too sure why but if you can see in my screen shot here, http://screencast.com/t/uyECtPwadK7e , you can actually drag and drop fields that you want for the profile type.

I have fixed this for you by adding the necessary fields
Mark
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Monday, 27 January 2014 22:47
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Hi!!
Thank you very much!
Please can you check also for "privacy setting"? There is the same problems (always the same screenshot ); it's all blank

Thank you!
ivan
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Tuesday, 28 January 2014 02:24
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Hello Ivan,

It looks like you have deleted all the alert rules I have performed the discover and reinstall-ed those rules. They should appear in your profile notification settings now.
Mark
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Tuesday, 28 January 2014 02:58
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Thank you for all!

Have a nice day
Ivan
ivan
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Tuesday, 28 January 2014 15:58
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You are most welcome
Mark
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Tuesday, 28 January 2014 16:51
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Hi,
I'm sorry, one last question. I enabled all notifications via email. But I do not get anything.

If you can, try:


Thank you
ivan
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Monday, 03 February 2014 00:47
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Sorry, I try now and it works well.
Thank you
ivan
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Monday, 03 February 2014 04:45
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Hi,

You're welcome.
Jason Rey
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Monday, 03 February 2014 10:27
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