By jimmy rucker on Friday, 27 April 2018
Posted in General Issues
Replies 12
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Hello I have made some conditional fields that do work. They work when I have 1 condition but as soon as I add another condition It does not work . I am using the same dropdown list for both conditions,

take a look http://www.clipular.com/c/4947934865784832.png?k=ssfLlpvglsPvHT_c-P0vtjaSFxk

thanks
Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.
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Friday, 27 April 2018 15:19
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Just submitted the info if you have problems ftp i can upload the xml file
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Saturday, 28 April 2018 10:22
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Hi there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Seems like i have been blocked from accessing your site as you can see here http://take.ms/tm2i8. Here my IP address 192.228.199.13 as i am using my home IP currently.

Please advice.
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Saturday, 28 April 2018 12:56
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I whitelisted it
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Saturday, 28 April 2018 22:29
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let me know if you have any problems
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Saturday, 28 April 2018 22:29
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Hi there,

Sorry for the delay of this response. It seems like i got blocked again as you can see here http://take.ms/szwI1. Here are my IP 175.143.88.48

Please advice.
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Monday, 30 April 2018 09:57
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just unblocked it
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Monday, 30 April 2018 11:46
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Hi there,

After check this on our end, seems like there are issues on our end where when those dropdown are assign with each other, it will caused this issues to happen. I have logged this issues internally and will included them on our next release version.

Thanks for your understanding.
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Monday, 30 April 2018 12:30
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So do i need to hold off on the conditions? Do I have to wait for the update ? If so can you give a eta on when the updates will occour .

thanks
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Thursday, 03 May 2018 05:07
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Hi there,

Unfortunately, we dont have the exact date on when we going to release our next version. We will keep you updated regarding this and right now, our developer still on his 'way' to check this issues.

Thanks for your understanding.
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Thursday, 03 May 2018 10:01
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Same sort of issue here. Is this the same? I have a Primary Sport Field and then they pick either GIRLS or BOYS and when I add an additional rule it breaks.
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Friday, 04 May 2018 06:25
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Hi there,

Seems like it is same issues as when you add two same fields, it will not show on when you select one of them. This will be included on our next release version.
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Friday, 04 May 2018 12:10
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