Hi there,

It would be best if you can provide us with your backend and FTP access credentials for further check on this issues. Please advice.

I added the information requested. Thanks.

I already added you provided us that IP and your dev domain name but it keep on redirect to this -> https://www.allanwilliams.ca/ , you can check my attached screenshot below.

it seems like what i see that site is not your development site right?

I added the entry required in the hosts file in the private information section. This site is under construction. The site you are seeing is the current site built with WIX...

Hi there,

I somehow have add this to our host files and it seems that it kept redirect me to https://www.allanwilliams.ca/. May i know you have set any redirection to your site? Maybe you can give it a check again and kept us updated.

By the way, it seems that currently, those credentials given is missing, and it would be best if you can provided us again with those access credentials in case we can access them once you solved those redirection issues above.

or maybe, you can try steps below and see how it goes.
1. Go to Systems>Global Configuration>Server and disabel ' Gzip Page Compression ' and set ' Error Reporting ' to "Maximum"
2. Go to your composer
3. Open your web console http://take.ms/zavu0 (right click+inspect element)
4. Add those Youtube URL and check on what error shown on the console http://take.ms/QQcXh

Please give it a try and see how it goes

I just updated the original post again with the info required. See the hosts file entry required in the additional information section. See screenshot. Thanks!

Hi there,

I tested it and it is working as it should as you can see here http://take.ms/ZQjCy. Please give it a try and see how it goes