By Rob on Saturday, 29 April 2017
Posted in General Issues
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Hello,

This is just to show you a comparison of what posts look like between Twitter and Facebook. As you notice the Facebook posts have the placeholder image but the Twitter posts do not - they have a big black image.

Please see images 1 and 2

And then we have Facebook posts that grab the image from the post and Twitter does not grab the image at all.

Please see images 3 and 4

It would be nice if the posts look cohesive in both applications. What I am saying is if the Facebook and Twitter posts both had those images with some intro-text.

Could you explain to me why this happens? Thank you for your support and time.

Regards,
Rob
No, it is not possible to turn this off. I will see if we can add a settings in the next release of EasyBlog. Temporarily, to fix the black image, you need to upload the image file that I have provided above.
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Tuesday, 02 May 2017 10:23
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The image that we used in 5.1.6 doesn't seem to be processed by Twitter correctly. To fix this, you need to upload the file below in /components/com_easyblog/themes/wireframe/images/
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Saturday, 29 April 2017 13:02
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Hi Mark,

This is the weekend for you - I appreciate you getting back to me but please there is no hurry on this. I created and uploaded my own custom placeholder-image.png image for Techlick to that folder since Twitter was just doing what it wanted and will see what happens next. But that image was there all along. So I do not know why the big black image being posted in tweets.

Is there a way to control the size of the image being tweeted? Images come over in varying sizes. So I am hoping we can control the size and make it consistent.

And do not answer this until you have had some decent sleep and it is not the weekend.

Thank you my good friend - I am grateful for all you do with EasyBlog because it is the best.

Regards,
Rob
Rob
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Sunday, 30 April 2017 05:04
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This problem only occurs in 5.1. We have added a feature on 5.1 to also upload the post cover to Twitter allowing an image to appear alongside your tweet.

However, there is some issues with Twitter's media API where it wasn't handling transparent images correctly. Therefore the entire image became black. I am suspecting it could be the way their GD library is handling it.

Either way, with 5.1.7, we have updated the placeholder to no longer use a transparent image to fix this. Which is the one that I sent to you earlier.
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Sunday, 30 April 2017 14:01
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Hello Mark,

But that transparent image was showing a little gray mountain and I wanted to edit it so it seemed relative to my sites content so please see what it looks like now even though the post has no post cover it still sends this image:

https://techlick.com/index.php/tech-news-i/techlick/24-the-verge/26832-a-gamer-found-a-way-to-use-his-nintendo-switch-for-vr

While some posts that have image covers do not even get sent.

https://techlick.com/index.php/tech-news-i/techlick/7-geek-com/26825-mitsubishi-celebrates-100-years-of-automaking-by-electrifying-its-first-car

Some posts that I create myself get the post cover sent which is cool - but their sizes vary. Is there a way that we can control what size of an image is sent? Because the placeholder is a pretty big image. And I have my post covers set to the lowest size in the EasyBlog settings.

Thanks again for your reply.

Regards,
Rob
Rob
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Monday, 01 May 2017 03:23
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I don't really understand you. Based on your screen shot, it seems like you have already uploaded a custom placeholder? Is that not what you wanted?

No, it is currently not possible to standardize the size of the image.
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Monday, 01 May 2017 13:27
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Hi Mark,

No I don't want the placeholder and I wasn't told that this was going to be a change in this upgrade. Initially I asked how to turn it off. But from your feedback we can't which is also counter productive. Plus with the huge black images being tweeted it just doesn't look right.

I think it doesn't look right especially when you tweet something and you have an image of a gray image that looks like a mountain. That is why I had to change it to be more conducive to my sites them but still I do not like it.

How do you turn that off - it isn't consistent as most tweets get an image or a placeholder or nothing. Have you looked at my Twitter account you will see it how inconsistent the tweets are with images..

I saw your other post and will upload that post.cover.php file but will this get rid of the placeholder?

Thanks for your reply.

Regards,
Rob
Rob
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Tuesday, 02 May 2017 04:07
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