Comments missing
By Kylie Stephens on Tuesday, 29 October 2013
Posted in General Issues
Replies 6
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Hello all my blogs comments are missing when viewing my website http://www.lawn-ranger.com.au if you look at BLOG then the blog Aussie Boomer i had over 6 comments there and now they are missing. As far as i am aware all my settings are correct i need this fixed asap please as i have a customer needing info on dying plants. Ive responded but all posts now missing.
Hello Kylie,

Is it the comments for your Facebook Comments? Could you please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site? We actually need these information so that we can debug on your issues quickly.

Thanks.
Khairul
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Tuesday, 29 October 2013 22:06
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Hi there sure can, do i give them to you here on these messages? are they private or is there a way i PM you? the details
Kylie Stephens
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Tuesday, 29 October 2013 22:15
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Hello Kylie,

You could give them in the site details below so that only the support team could be able to view them.

Thanks:)
Khairul
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Tuesday, 29 October 2013 22:21
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Hi there, have entered all info in the site details, can you confirm you got it and that its secured between you and i- cheers
Kylie Stephens
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Tuesday, 29 October 2013 23:09
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Comments seem to be back - all sorted.
Kylie Stephens
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Wednesday, 30 October 2013 00:16
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Thank you Kylie for updating glad you solved your issue
Khairul
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Wednesday, 30 October 2013 00:49
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