Hello Rene,

I believe the Facebook URL is not the real img URL. That is why Easyblog can't get the image. For example, this image URL: http://screen.stackideas.com/2015-01-14_1136.png I get from facebook. But instead of directly copy the fabook URL ( https://www.facebook.com/photo.php?fbid=785562198163829&set=o.1436276733293475&type=1&theater ), I've copied from this: http://screen.stackideas.com/2015-01-14_1138.png . Hope this helps.

Hello Nick, thanks for your investigation and screenshot. what i believe is, that a non technical User do not care about this behaviour or steps in Comment Form! i'm sure the most of them just copy the Url from FB and try to add these Url as Image!

finaly i have a question in General:

what does it mean to Stackideas Support, if i write the following words into my Support Question?

please test it not on my added link or any other Blog entry on livesite!

please talk about this in your next support meeting..


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Hello Rene,

Firstly, I'm sorry, I've misunderstood your reply. I thought you ask to test in the provided link. Really sorry. However, back to the issue, We can't do anything about it because this is how it works. There is no way I Easyblog can get the actual image URL from the given Facebook URL.

hi Nik, ok no Problem i believe it's sometimes a language missunterstanding because we are both not speaking english as our native language. i write Car and you unterstand Bar;)

could you help me to push the Solution for this issue here i bit? http://stackideas.com/forums/gallery-thumbs-from-jomsocial-album-not-showed

Hello Rene,

Thanks for understanding. Ok, I will inform my colleague about your other issue.