By Giulia Magnesa on Wednesday, 08 February 2017
Posted in General Issues
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Hi
I have enabled comments in the configuration panel but it is not possible to insert any comment as the comment field is not editable. why?
Do you mean other user unable to leave commet on your blog entry page?

If yes, can you include your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?
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Thursday, 09 February 2017 13:00
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I mean in any blog post page

I have provided you the backend access (I don't think you need ftp access too)
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Thursday, 09 February 2017 16:33
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it seems like i hitting this when I access your backend Easyblog setting.

You are not authorised to view this resource.

Please advise.
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Thursday, 09 February 2017 17:09
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Try know
it seems Administrator permissions are not enough
Now I set the account as Super User
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Thursday, 09 February 2017 17:35
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It seems work fine for me, you can check my video here and see is it I replicate this issue wrongly?

video link : http://take.ms/LOQck

If no, perhaps you can share with me which kind of user account you trying to comment one of your existing blog post from frontend?
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Thursday, 09 February 2017 17:50
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How you login in frontend?

we don't use any user account

Also I have seen your comment and I don't want it is whowed in the home page ( in the blog post list)
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Thursday, 09 February 2017 18:02
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Okay, I think I get what you want now, you would like to allow guest user to comment on your blog post right?

And the preview comment do not show on the blog listing page right?

If yes, I already configured it for you from backend configuration page, can you give it a check is it everything work fine now?
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Thursday, 09 February 2017 18:24
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yes exactly

Also 2 requests:

1.In the comment form, I don't want the website field. Name and email are enough?
2.Who will receive the comments by email? I have received your comment as administrator, but I'm not sure if they are sent to the members of Blog Administrator
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Thursday, 09 February 2017 18:31
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Hi
Any answer to my questions?
could you help me?
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Friday, 10 February 2017 16:08
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1.In the comment form, I don't want the website field. Name and email are enough?

I already disabled it from your backend.

2.Who will receive the comments by email? I have received your comment as administrator, but I'm not sure if they are sent to the members of Blog Administrator

When the user comment on your blog post, the blog author will get notified.
When the second or third user comment on the same blog post, only blog author will get notified.
Unless who comment on that blog post it tick on that subscribe checkbox (screenshot : http://take.ms/WTwFt ), he will get notified when the next user comment on the post.

However, you can adjust those comment notification from backend setting -> http://take.ms/xAgBU

By the way, I would always encourage our customer to start a new thread on our forums with the new question or issue, so they will get faster response from our multiple moderator and easier to manage your current issue.

Thanks for understand.
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Friday, 10 February 2017 16:27
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ok thank you
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Friday, 10 February 2017 16:32
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You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 10 February 2017 16:40
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