Hey Dennis,

You have to download this file and replace into this following file location JoomlaFolder\media\com_easysocial\apps\group\photos\photos.php then you try comment your stream under your group again and see is it will bump to top?

Arlex, again thank you for your work. unfortunately it didn't have an effect.. I have the new code installed on the cwga2 site. here is what I see after logging in (you will need 4 open browser tabs)

1 /index.php/dashboard
2 /index.php/dashboard/group/9-currentauctions
3 /index.php/dashboard/groups/item/9-currentauctions
4 /index.php/dashboard/groups/item/9-currentauctions/albums/item/216-winchester-model-94

the second item on the dashboard "Winchester model 94". If you comment on that item again and watch each tab, you can see the comments will update on each page. But they do not bump to the top.

Please feel free to change any file on that installation, it is only for development and testing and I have backups done on a very regular basis.

Please see the additional information field, I just added a note for you.

edit: one other odd thing I see. on tab#3 if you refresh that page any comments that were submitted from the dashboard take roughly 30-45 seconds to display. if you wait long enough you will see what I mean. It seem to happen on each refresh. I will open a new ticket if you would prefer.

Hey Dennis,

We just released another new version for Easysocial, can you give it a try and see is it this issue still persists?

Hey Arlex, I have installed the newest version and can confirm the issue still persists.. I have made no modifications to the code. I have discovered a new bug as well (photo album link points to Video)

with v1.4.11, comments appear in all areas, and the comment count is correct on the album. but posts do not bump to the top of the page when new comments are added.

NEW:
/index.php/dashboard/groups/item/9-currentauctions

clicking the link as shown below sends the user to the Videos page, not the photo album.

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I can replicate this in locally with both issue as you described, I will log this issue in our tracker and update you when the week start.

Any word on this? It is quite an issue on my site with posts and links not working correctly. Thanks

Hello Dennis,

I do apologize for the delay as all of our developers including myself is occupied with EasySocial 2. Most of the moderators here are tech support engineers and they don't actually get involved with development with the exception of Arlex.

Anyway, I tried to reproduce the "bumping" up issue but I can't replicate it, http://take.ms/rTLAt

As for the routing issues, this can be fixed by downloading the attached file and uploading it into /administrator/components/com_easysocial/includes/router/adapters/

Thanks, I'm going to install a fresh copy of 1.4.11 with your patch and test again, I'll let you know what i find.

Arlex pointed out that he was able to duplicate both issues locally.. Is he available to comment on this post?

Update, i believe the issue is this, can you please test locally?

If a post is created in a group, a stream item is created on the dashboard. If a user comments on the dashboard stream item (if it is not on the top) the post is not bumped to the top.. It is also not bumped to the top in the group.

A post created on the dashboard functions correctly.

Please log into my cwga2 site and test.. this is running v1.4.11 with the patches supplied by Arlex, and the newest patch for the routing.

Hey Dennis,

I am sorry for the delay of this reply,

I already consult with our developer regarding this, actually that was default behaviour when the user comment on `Album` stream, it will not update the last update action in the stream in current system.

Do you remember you have reported an issue before when you comment on the album stream, but these comment will not appear on dashboard album stream or single album page?

Regarding this issue, when we fixed this comment issue not show correctly in different page then we realised there have some other issue. Imagine following situation :

==============================================
1. When the user create an album called AlBUM ABC and uploaded 2 photo at the first time.
2. So the system will generated a stream on your dashboard.
3. Some of the user already post some comment on the album stream from dashboard/group for example.
4. After a few hours or few days ago, that user upload a few new photos in this AlBUM ABC again.
5. Then some of the user also comment on the album stream from dashboard/stream, it actually fine.
6. But if some of the user comment on the album single page, the system unable to identify which is the correct stream id under this situation.
==============================================

We will if we can find out a better solution for this situation in the future version.

By the way, can you try download my temporary fix file and replace into JoomlaFolder\components\com_easysocial\controllers\comments.php and see how it goes?

Arlex, I have patched the site and tested everything, i can confirm

posts made to the dashboard
bump to the top when commented on in the dashboard = yes

posts to a group
bump to the top of the group when commented on in the dashboard = yes
bump to the top of the group when commented on in the group = yes
bump to the top of the dashboard when commented on in the dashboard = yes
bump to the top of the dashboard when commented on in the group = yes


thank you very much. once gain, the support from you and the rest of the team is top-notch. I did not make a mistake purchasing this software.

I believe these fixes will make easysocial much more user friendly. Will these changes be included in the roadmap for version 2 ?

Arlex Wong wrote:

If you don't mind and if it doesn't take too much of your time, is it possible for you to post up a review or give us some rating for EasySocial at Joomla! Extensions Directory http://extensions.joomla.org/extensions/clients-a-communities/communities/25616 . This will really help motivate the team and will allow us to further improve our service as we move along.

Absolutely. I will write a review soon.

Thanks you very much Dennis

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.