Comments disappeared after EasyBlog upgrade
By Sandi Beach on Thursday, 12 November 2015
Posted in General
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After upgrading EasyBlog (and Joomla) on our client's website, comments on the posts have disappeared.

I turned on "built in comments" as suggested here: http://stackideas.com/forums/comments-problems but the comments did not return.

We will (probably) need your public IP address(es) to allow administrator access.
Hey Sandi,

It looks like the option "Built in comments" is disabled in Settings > Comments > Integrations. Once I have that enabled, the comments form is showing up correctly now
Mark
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Thursday, 12 November 2015 23:59
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Hey Sandi,

This is my ip address, 115.134.185.149 . Can you also please provide us with the ftp access as well?
Mark
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Thursday, 12 November 2015 00:07
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We added the information you requested.
Sandi Beach
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Thursday, 12 November 2015 01:46
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Hey Sandi,

I am really sorry for the delay of this reply,

This is my current dynamic IP address : 60.53.241.134

Once you unblocked keep us updated then
Arlex Wong
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Thursday, 12 November 2015 16:22
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Hi Arlex-

We have allowed 60.53.241.134 now. Please proceed!
Sandi Beach
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Thursday, 12 November 2015 21:39
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Hey Sandi,

I am sorry for that because I already went back from office and the IP address already different.

This is my current IP address : 175.145.128.176
Arlex Wong
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Thursday, 12 November 2015 23:39
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Added 175.145.128.176
Sandi Beach
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Thursday, 12 November 2015 23:41
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Please proceed
Sandi Beach
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Thursday, 12 November 2015 23:41
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Hey Sandi,

Now that my ip address is able to access your site, the login credentials are not working. Can you please advise?
Mark
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Thursday, 12 November 2015 23:46
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Sorry, my fault, added the user to our development region

Should work now (if RSFirewall hasn't blocked you)
Sandi Beach
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Thursday, 12 November 2015 23:48
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I could swear I had turned that on (see beginning of this ticket), but I guess it didn't stick for some reason.

Thanks for fixing this!
Sandi Beach
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Friday, 13 November 2015 05:21
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You're welcome, glad to heard your issue resolved.
Arlex Wong
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Friday, 13 November 2015 10:18
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