Commenting on Comments
By Meagan Hooper on Wednesday, 28 June 2017
Posted in General Issues
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Hello,

Is there a way to comment on a single comment?

Example:

1) Visit this link: http://www.bsmartguide.com/connect/stream/item/9572.html

You'll see that to respond to users's comments, I have to post a comment and name each person individually for them to know who I'm responding to.

(Image attached.)

It would be great if I could comment on individual comments, so I don't have to address each person to clarify.
Also, shouldn't my reply comment get sent to all users in the comment thread?

I just checked the back-end and I don't see an email was sent to them that I responded.
Meagan Hooper
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Wednesday, 28 June 2017 01:58
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Hi Meagan,
Unfortunately, EasySocial does not have the reply to comments feature. Perhaps you can start a feature request for this at EasySocial's feature request category on the forums.
I just checked the back-end and I don't see an email was sent to them that I responded.
I could not replicate this issue locally. Does this happen to this comment only(http://take.ms/Kw7ww)? Is there a way for us to test this on your site?
Raymond
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Wednesday, 28 June 2017 14:17
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Looks like the 'Reply to your comment' error was a unique issue.

I'll monitor it and let you know if it happens again.
Meagan Hooper
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Wednesday, 28 June 2017 21:30
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Thanks Meagan, let us know if you are able to reproduce this and provide us with the steps to replicate this issue.
Mark
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Wednesday, 28 June 2017 21:51
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