Hi there,

Currently, it is not possible for us to access your backend and FTP.

Please advice.

Hello
Sorry I forgot to update you, now it's ok

Hi there,

After checking on your site, it seems that one of your plugin/component/applications may caused this issues to happen. Maybe you can provide us with valid FTP for us further check on this issues as currently it is not possible for us to access your FTP. Please advice.

hi you have a ftp acces in Site detail .

remember that access is via:

sftp - ssh file transfer Protocol

Hi there,

After hours checking on your site, It seems that there possibility where there are conflict happened on your site. I have created a ticket internally to further check on this issues. By the way, i have made some fixes on your site and it should works fine now.

Please give it a check and see how it goes.

hi there,
I tested and works well.
I thank you very much for your work Abdul.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.