Please see the attached screenshots for clarity....

The first one shows how the comment looks immediately after submission and the second one shows how it looks on page reload...

Mangesh

Hello,

A friendly bump

Regards,
Mangesh

Hello Mangesh,

I am sorry. We are still configuring this issues.
Please refrain from sending us multiple tickets/threads requesting for the same issue as this would slow down our support's response and it can and will only lead to confusions.

Thanks

Point noted

Just an update, the same issue persists in EasyDiscuss as well...

Regards,
Mangesh

Hello Mangesh,

I am sorry for the inconvenience.
I have configure your site. About Easydicuss, I have configure it as well.
Please have a look.

Hope this will help and thanks for your understanding.
Thanks.

Hello:

I just checked the site and the errors still exist.

Please have a look at the attached snapshot.

Regards,
Mangesh

Hello Mangesh,

I am trying to access your backend but it seems like you already disable the our credentials to your site.
Can you provide us back the link to your site? Please put it in the form provided below.

Please be advise.
Thanks.

No credentials have been changed....

Please check.

Hello Mangesh,

I am so sorry, but I am still cannot access your backend. It just redirected back me to the homepage of your site.

Please be advise.
Thanks.

I hope you are using the link I provided to access the backend.....

In case you use the normal link, it will redirect you to the homepage..... Please check the link once more.

I have pasted it below.

Mnagesh

Hello Yaseer:

Are you being able to access the backend? I have checked it from my side and I guess the issue must be the URL you were using

Do let me know in case you are still having any difficulty accessing the site.

Regards,
Mangesh

Hello Mangesh,

I am still cannot access your site.
But have added 2 files and a line of code in your site.
Added Files
:: prism.less
:: structure.php
Added line of code

@import "prism";

Now you can compile this stylesheet together by yourself because I cannot access your site. It just a simple things you need to do.
Backend > Components > Easydiscuss > Settings > Layout > General > Copile stylesheet = change to cache > Test compile stylesheets = Admin, Site, Module (test for all 3) > Change back to original >

Next clear Easydiscuss cache Dashboard > Clear cache and Joomla site cache Backend > Site > Maintanance > Clear cache.
Please clear your browser cache as well.

After that check your site and see if the issues are still persist.

Please be advise.
Thanks.

Hello,

I followed all instructions however the error still persists

Please see the attached screenshot.

To ensure access to the backend, I have turned off all security features and now you should be able to access the site with the normal URL. Pasted below. Credentials remain the same.

Regards,
Mangesh

Hello Mangesh,

I have configure your site. Now the site can post the code.
The reason why it can't before is the stylesheet is not loaded.
I have put some code in your custom.css.

Please check your site and do update us if this issues is still persist.
If you have anymore question, please don't hesitate to ask us.

Please be advise.
Thanks.

Hello Yasser:

I checked the site thoroughly and I have mentioned my observations below:

Previous Issues:

1. The code is visible in EasyDiscuss as well as EasyBlog - Thanks. For a moment I was disheartened when it was taking so long....
1 a. There is this line across some of the code samples..... Is this a theme feature or a bug? Please see the screenshot attached. I see this only in Chrome and IE.
2. The code "Theme Preview" in Komento->Integrations->EasyBlog->Layout->Syntax Highlighter is still not working

New Issues:

3. A new problem has cropped up now - It was not there before - When you go to EasyDiscuss (From the Front End.... Home ->Discussions) and just move your mouse across the screen, especially over the discussion items, they flicker and the colours of a few EasyDiscuss items change... It is only as long as you keep moving the mouse. I have noticed this problem only in IE. It is a tad difficult to explain however if you can once check it out, I will be obliged. If you need, I can take a video and upload it (screen shots will not depict the problem).
4. In FireFox, some of the EasyDiscuss icons do not appear.... screenshots attached.

Awaiting your response.

Thanks and regards,
Mangesh

Hello Mangesh,

Regarding "line across some of the code samples", we believe this issues exist only in this template because we other template doesn't replicate this issue.

Next is regarding "Komento Syntax Highlighter". We are very sorry because this is a bug from our side. I have fixed this issue on your site and now it's working. Please have a look.

About "Easydiscuss item flickering and colors changing", may I know which version of IE does this problem occurs? We have tried to replicate this issues but nothing flickering. It would be nice if you can attach a video to us if it is not a burden to you.

Lastly, regarding "In FireFox, some of the EasyDiscuss icons do not appear", we are still configuring this issues. Hope you can understand.

Please be advise.
Thanks.

Hi Yaseer:

I am not sure what you did however that has completely broken my site

Please check the homepage.....

This kind of an issue happens generally when you merge, minify, compress HTML, CSS and /or JS files... Can you please fix this?

Regards,
Mangesh

BTW, I do have backups.... Just in case

The last backup I took was before the site broke but after you had fixed the code display in ED

Let me know if you want me to restore it, alternatively, you can also do it from the Akeeba control panel....
Mangesh

Hello Mangesh,

I am very sorry about this. I believe I only made some changes in template.
Could you please give us the access to your backend back, so that we can helps you revert back your site?

Please be advise.
Thanks.

Buddy:

The credentials are the same. Mentioned below again

Mangesh

Hello Mangesh,

I have revive back your site and it is running well.

Regarding "In FireFox, some of the EasyDiscuss icons do not appear", we are still configuring this issues. There is something calling the wrong foundry and we still configuring this issues. We will be right back to you if we have the feasible solutions.

Hope you can understand.
Thanks.

Hello Mangesh,

I found your root of the problem.
Two of your module are old module and outdated.
1. mod_leaderboard
2. mod_welcome

Currently I have disable these two module, and I want to ask your permission to update these two module to the latest or you can update these modules by yourself. If you have made any modifications on the modules, it's best to make a backup of the modifications first.

Please be advise.
Thanks.

Hi Yaseer:

How much time will the FireFox issue take? Just wanted to check....

I have attached the video on IE errors so that the same can be fixed as well...

The site does look ok. Will check it thoroughly and revert shortly.

Please go ahead and upgrade the modules.... The only module I customized was the "Welcome" module. The "Register" link was changed to open in a lightbox and I will do it again. No issues.

Regards,
Mangesh

Please do let me know once you are done....

I have logged out of the site and will login back once you are finished. Hope you got the video as well.

Mangesh

Hello,

I am sorry for the delay of this reply.

Regarding your issue with the the font/icons not displayed correctly, We've added a fix on your LeaderBoard module the css file but when we load the page, the updated css code is not reflected. When i check the source, it seems like all the css files was compressed into one single file. Please see http://screencast.com/t/Lglt4rQSqw

Can you tell me how i can clear this compressed css file from your site so that I can test again if the fix working properly?
Please advise.

Hello Sam:

I just logged in and I see you have already found out how to do it

It is through the templates manager... Fonataine template ->Compression

Regards,
Mangesh

Just a quick update from my side....

I have cleared Memcached cache as well as PageSpeed cache from the server.

I still do not see the issues resolved

Regards,
Mangesh

Hello There:

Update please.... I am really worried about this IE issue. 60% of the browser market is still controlled by IE and not having your pages display correctly in IE is a big issue.

Awaiting your earliest response.

Thanks and regards,
Mangesh

Hello,

I am sorry for the delay of this reply.

Regarding your issue with the icons not appearing when viewing in Firefox, I've added a css code in your Joomla template layout.css ( sorry I have to add the code in this file because custom.css seem not loading in every page ) Please see http://screencast.com/t/Pp7ZSBf3wfz

I appreciate if you can tell me how you clear your Memcached cache and PageSpeed cache, or, can you temporary disable this two caching as we having tough time when trying to debug your issue related to css files.

As for the IE issue, I am still waiting the video from you to show us how IE behave from your end. By the way, what IE version are you using currently?
Please advise.

Hello Sam,

I will turn off Memcached and PageSpeed from the server backed.

With regards to the IE video, please find the URL below:

http://www.screencast.com/t/3QPfyZJy

I am using IE 11 on Windows 8.1

Please let me know in case you need any additional information.

Regards,
Mangesh

I have turned off caching (Memcached) from Joomla Global Configuration....

I have turned off PageSpeed from the server backend and have restarted NGINX.

Please let me know if you need any assistance from my side.

Regards,
Mangesh

Hello,

Thanks for disable the cache from your site

Regarding your IE issue, is this issue only happen in IE11? Currently I do not have IE11 so I will need to download and then test again the issue. However, I tested with IE10 and it seems IE10 is working correctly. Please see http://screencast.com/t/n9nzxHWeY

I will get back to you as soon as possible after I installed IE11 and will let you know what is the outcome.
Thank you for your patient and your understanding.

Hope this help and have a nice day

Hi Sam:

I have not checked the website on any other version of IE. Will wait to hear from you regarding IE 11.

I guess all other issues are sorted

Will check the site thoroughly ad revert in case I find any issues. Thanks a ton for all your help.

Regards,
Mangesh

Hey Guys,

I have checked the site and I still find an error in the "code display" in ED. Please check the below video for clarity.

http://www.screencast.com/t/4Ryuk2Xw

Regards,
Mangesh

Hello Mangesh Sambare,

Sorry for late reply to this,
Regarding with your IE11 video mentioned that issues :
>> I have tried to reproduce on your issues in IE11, but i can't replicate, please check my video here and see is it i missing something here? : http://screencast.com/t/Pag7o005y

Regarding with an error in the "code display" :
It seems like is your template causing this issues, i have applied some css fixes in your template css/custom.css file

.tag:before {

    border-style: none !important;

}



pre:after {

    content: none !important;

}

But I'm not sure that is proper fixes, could you mind to consult this with your template developer and see how it goes? Please advise.

Hello Arlex,

I have managed to identify the error..... probably the root cause for the code display errors.

The template has a default style for displaying code. In ED, what is happening is that the template is first styling the code as per it's style and then ED is trying to over ride these display options.

I installed the latest site backup on my local NGINX server and managed to capture 2 screenshots which explain the error. My local NGINX server is pretty slow as it runs in a VM and hence I could see the errors and capture them

The first screenshot (Template-Code-Styling.jpg) was taken immediately on clicking the discussion and the second screenshot (EasyDiscuss-Styling.jpg) was taken a few seconds later when the page had completed loading. The problem is evident.

I am not sure whether this is a template issue or an issue with ED. The way I understand and I might be wrong, the template displays the code properly (with the right formatting as per the template style) however when ED is trying to over ride the default template style, it is not being able to do so properly.

Having said that, if you still want me to get in touch with the template developer, I will give it a shot however I am not sure as to how much that would help! He will have no knowledge on how EasyDiscuss works and how you are trying to over-ride the styles.

Please advice.

Thanks and regards,
Mangesh

Hello Mangesh,

Is your issues regarding code does not display in comments have solved?
Because from what I can see is your site is working perfectly.

If there is a problem, please do explain to us.

Please be advise.
Thanks.

Hello Yaseer:

There are 2 issues:

1. On the page you first see the default template styling and then the ED styling takes over. For a few seconds till the page loads completely, the styling looks different. Screenshots provided in the earlier post.

2. On all codes, where ever there is a scroll window, you see a line (like a strike through) in the top - Seen In Chrome. In FireFox, there is no line however you see a wierd character at the top.

Please see the attached screenshots.

Hope this explains the issues.

Regards,
Mangesh

With regards to the changes in styling, I have created a video for your reference....

http://www.screencast.com/t/aWZForMUrUn

Regards,
Mangesh

Hello Mangesh Sambare,

Sorry for late reply to this,
Actually i have applied some fix in your live site, please take a look this page -> http://www.stribogitsolutions.com/discussions/why-do-coding-error-exist
Okay, keep us updated then when your template provider have give some feedback to you.

Hello Mangesh Sambare,

You're welcome, glad to heard your issues resolved.