Clicking on links lead to blank screen
By David S Jacoby on Thursday, 28 November 2013
Posted in Technical Issues
Replies 11
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I have recently installed EasyBlog on my Joomla 1.6.5 based website. I am able to add new posts but when I click on either "comments" or "continue reading", it leads to a blank screen for me.
Please rectify this issue asap.
Hello David,

Thanks! It looks like those errors are actually coming from AceSEF or probably because the memory_limit is not sufficient because I seem to be hitting this error,



Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 133 bytes) in /home3/trajan/public_html/ogpnetwork.com/administrator/components/com_acesef/library/cache.php on line 575


Is there any way to increase the php's memory_limit ? Currently it looks like it's being set to 64MB but it would be advisable to have it at 128MB
Mark
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Friday, 29 November 2013 01:32
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Hello David,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Thursday, 28 November 2013 02:34
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Here are the details:
David S Jacoby
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Thursday, 28 November 2013 02:52
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Hello David,

Please set the account with super administrator privilege as I need to turn on debugging mode. Also, the FTP access doesn't work I get a Connection Refused error message.
Mark
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Thursday, 28 November 2013 11:10
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I have changed the privileges to "Super User" and please use these settings for FTP:
David S Jacoby
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Thursday, 28 November 2013 22:12
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Where can I change it?
Currently, I am looking for mod_php & .htaccess configuration options. Do you need access to root directory or cpanel?
David S Jacoby
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Friday, 29 November 2013 02:16
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I just came across this post:
http://forum.joomla.org/viewtopic.php?t=246541
Shall I try to do the same?
David S Jacoby
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Friday, 29 November 2013 02:18
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You can also use this account to access FTP.
David S Jacoby
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Friday, 29 November 2013 02:25
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Hello David,

I am sorry for the delay of this reply as it was pretty late when you last replied last night. You actually need to contact Hostgator to see if they allow you to create a php.ini file to override this.
Mark
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Friday, 29 November 2013 10:26
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Thanks Mark, It's working now. I have increased the memory to 256mb (highest possible setting for the account).
David S Jacoby
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Friday, 29 November 2013 17:28
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Hello David,

we are glad that your issue is solved If you have any problems please don't hesitate to ask us.

Thanks!
Khairul
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Friday, 29 November 2013 18:27
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