Clicking a Tag Results in a Blank Page
By Anthony Pollock on Thursday, 05 March 2015
Posted in Technical Issues
Replies 9
Likes 0
Views 1.2K
Votes 0
We have EasyBlog 3.9.22295 and have several tags. When we click on a tag all we get is a blank page. All other functions of EasyBlog seem to work fine. We are running Joomla 2.5.28. If you click the link http://www.henricolibrary.org/kids/for-grown-ups/entry/award-winners, it will take you to a blog post with two tags. Clicking either tag will result in a blank page.

Thanks!
Hello Anthony,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
Nik Faris
·
Friday, 06 March 2015 00:36
·
0 Likes
·
0 Votes
·
0 Comments
·
I have included access to the backend. In order for me to provide access to FTP I will need your IP address so we can add you to our firewall.
Anthony Pollock
·
Friday, 06 March 2015 00:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Anthony,

Thanks for the access. Can you provide us the full access to backend? And this is my IP: 203.106.70.172
Nik Faris
·
Friday, 06 March 2015 01:30
·
0 Likes
·
0 Votes
·
0 Comments
·
I have given you full access. I have to go through our server guys for FTP. I will let you know as soon as you have access.
Anthony Pollock
·
Friday, 06 March 2015 01:55
·
0 Likes
·
0 Votes
·
0 Comments
·
Access info
Anthony Pollock
·
Friday, 06 March 2015 02:21
·
0 Likes
·
0 Votes
·
0 Comments
·
You should be able to FTP now.
Anthony Pollock
·
Friday, 06 March 2015 02:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Anthony,

Thanks for the access. I've checked your site and found out that this plugin that caused the blank page: System - jQuery Easy. I've temporary disabled it and your page is working fine now.
Nik Faris
·
Friday, 06 March 2015 02:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Okay. That's not good. We use JQuery for some of our pages and that plug-in assures JQuery gets loaded last to avoid conflicts. Hopefully, either you (StackIdeas) or I can find a workaround. Thanks for your help.
Anthony Pollock
·
Friday, 06 March 2015 02:54
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Anthony,

You might want to consult the JQuery Easy developer and see how it goes.
Nik Faris
·
Friday, 06 March 2015 10:11
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post