Hello Francesco,

I'm sorry but I can't see your attachment.

ops..eheh..I add an url with the photo:)

Hello Francesco,

can't really find the url in the photo, please advice?
I would recommend you to do a css hacks so that it won't get erased when you upgrade your component. Place the code below in your custom template file. This will hide the comment text.

#section-kmt #kmt-fame .kmt-fame-tabs li a b {

    display: none;

}

Thanks:)

I got the same problem. where do I have to put this code?

#section-kmt #kmt-fame .kmt-fame-tabs li a b {
display: none;
}

Hello Jos,

You could put them in your template.css or custom.css in your template folder. Its advisable to put them at the bottom for easy reference.

Thanks:)

thk for the answer but the problem isn't solve:(
if I put your code I hidden only the word "comments" like image ( http://imageshack.com/a/img691/1917/mn1i.png) but I would like hidden the other word like this (http://imageshack.com/a/img35/5626/1qba.bmp) I think I change this code "// <h3 class="kmt-title"><cufon class="cufon cufon-canvas" alt="Commenti" style="width: 73px; height: 16.25px;"><canvas width="83" height="22" style="width: 83px; height: 22px; top: -6px; left: 1px;"></canvas><cufontext>Commenti</cufontext></cufon></h3>// " (find with firbug) but I don't understand where is it!

Hello Francesco,

Can you provide us your backend and FTP access so we can apply the hack for you? Please advise.

mmm..ok, I cant send it on a private message? give me your email..thk!

Hello Francesco,

You can provide it in the Site Details form below the reply box. This details only can be viewed by support team. You don't have to worry about the privacy of your information.

ok..I write the detail. the forum is on the company server and it is possibile you can't access and I don't know how solve it but if you say me what folder do you want I can send you it (sorry for my english and thk to all)

Hello Francesco,

I cannot access your FTP and your site. But can you please replace both attached files into this folder:
..\components\com_komento\themes\kuro\comment\

Hope this helps.

thk very much!!!

http://gph.is/14nkqSu

Hello Francesco,

I'm glad that your issue is solved If you have any problems please don't hesitate to ask us.

Thanks!

Hi..is possibile that the file (tools.php and form.php) that you make for me create a problem when a user want write a comment? you can see that on image in attach (the button of comment doesn't change colour and don't allow to upload the comment)

Hello Francesco,

The hack that I've applied shouldn't affect anything. Have you try to revert back the changes? What I mean is use the default files instead of the hacked one.

I replace the default file and I haven't backup

Hello Francesco,

I've tried to access your site and FTP but failed. However, you might want to re-install Komento to get the default file. Try to get the latest Komento version here: http://stackideas.com/downloads/components .

yes..I do it and when I replace the default file with your file there is a problem! can you fix your file? thk!!

Hello Francesco,

I've put the file and tested it in my local and I can submit the comment successfully. We need to access your FTP and backend to check this issue since we cannot replicate it in our local. My country might not be in your white list to access the site and FTP. We are in Malaysia.

I've upload the site on https://mega.co.nz/#F!qRZjwCBL!vmcT8vUpAcovtOq1VGn9YQ..can you try upload in your server?

Hello Francesco,

I'm sorry, but I could not find any folder to the link you provided. Could you please contact your webhosting to provide you with the FTP access, with out this we could not help much to test the issue in your server enviroment.

Thanks:)

hi:) the site is for the interior of my company and the ICT manager said that is not possiblile for external access to the ftp .. you can see the site forum.coopselios.com (pass: **** user: ****) and the related problem for example to page http://forum.coopselios.com/manuale-coordinatore/il-rapporto-di-lavoro-subordinato/la-ricerca-e-selezione..I have see that when I install your files, disappears the editor of text .. it may be that the problem? however, if we are unable to fix the problem we can use from your team viewer to my pc? to do this we contact you for chat? thk!

Hello Francesco,

Sure, we can arrange a teamviewer session. But we prefer to have an access of your site FTP because it might takes time if we have a teamviewer session. Before we proceed, it looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?

how is it possible? ok! I concant very soon your support!

Hello Francesco,

Sorry for the late reply. It's actually Friday today so I won't be able to have the Teamviewer session with you on such short notice. Please state a time that you will be able to do this on Monday. Please set a time within 11am to 7 pm +8GMT. Hope this helps.

Thanks!