Hi Jeff,

I am sorry for the inconvenience caused. It seems I am unable to access your back end (please refer this screenshot: http://screencast.com/t/GT8twE57iae ). Can you please advise? Did you try to re-install your EasyBlog and see how it goes?

Sorry for inconvenience, please try again, I had not enabled the user account

Hmm, I still hit the same error :

Warning

Login denied! Your account has either been blocked or you have not activated it ye

Hi Jeff,

I am sorry for the inconvenience caused. Can I have a permission to re-install your EasyBlog?

By the way, please remember to assign your domain to your license to obtain for support in the future. You can do so by accessing your license area at http://stackideas.com/dashboard

Hi, Yes re-install is OK to go ahead.

Currently the website is on a temporary domain until finalized prior to launch. Should I attach the license to temporary domain or the final production domain?

Thanks
Jeff

Hi Jeff,

You can attach the final production domain in order we can support you.

Hi,

License now attached to choicetea.com.au

Jeff

Hi Jeff,

Thank you for your cooperation . I have already installed EasyBlog latest version on your site and it works fine now. Please give it a try

Have a nice day ahead Jeff

Hi,

I had a re-occurrence of the problem and tried reinstalling it but It doesn't progress past "Initializing Admin Files". We had this problem when we first installed EasyBlog. Allways sticks here no matter what install method I use.

Could you have a look at this again please.

Thanks

Hi Jeff,

I have already installed EasyBlog latest version on your site and it works fine now. Please give it a try

Have a nice day ahead Jeff

Thank you.

You are most welcome Jeff