Hey,

You can edit the user from the back end and under it's profile fields, upload a cover for the user

But for the other users I don't see the upload button (can you see in attach)

Please provide the site and ftp access to the site so that I can check on this for you.

Good morning,

I copied the Intranet production server in the Intranet test server for reproduce the problem. When you want you can connect to the server with TeamViewer.

P.S. I need to know how to resolve the problem, because after the problem is solved I need to do all procedure in the production server.

Thank you very much for the support

Hi there,

Right now, i am unable to access to your teamviewer as you can see here http://take.ms/joT6n. Please advice.

Do you have any idea about this problem?

Hi there,

I need to access your site to further check on this issues. You should be able to upload them if you access your backend using Super User admin. Please advice.

You can connect with the credentials in attach

Hi there,

I have changed this settings on your 'Avatar' fields as shown http://take.ms/FRVqc. It should works fine now. Please give it a check and see how it goes.

Perfect, i changed the same option in the Intranet production and it works well.

Thank you very much

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.