By David on Tuesday, 12 December 2017
Posted in Technical Issues
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Hi,

Just been testing out the Easysocial email and looks to be working well. I used to use a custom template override but every time you guys update or fix something in the back-end (eg. removing email introtext) - my template would break down and I'd need to change it. This is an issue - because sometimes I wouldn't find out about an update until long after things have stopped working.

Guess this means that the better the features you include in the email settings in the back-end, the less admins have to tweak overrides that are bound to fail when you update core files.

Having said this - is there any change you could add an email template editor feature? I know we can set the email logo in the settings but what about other features, eg. at the moment there's an ugly grey background that obscures the text. I'd like to change it to a white background without creating an email template override. Is there any way to do this?

Cheers, David
Hi David,

I took a look at the text on grey background issue which you mentioned and it looks like the template override is causing it(http://take.ms/hPBxz).

This is how the current default styling look like for this file, which does not have the text on grey background issue: .../components/com_easysocial/themes/wireframe/emails/conversations/alerts.new.php - http://take.ms/UtcyF

Actually we already have an email template editor section in the backend(http://take.ms/dGqC3) which also state where the original file and override file is located.

Unfortunately there is no other way to modify email templates without performing overrides. I would recommend using the latest original email template file and then start to apply your changes from there.
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Tuesday, 12 December 2017 16:11
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Thanks Raymond. Will change these modified files - should fix the problem! I guess this can be quite time consuming on the admin side as if there are a bunch of fixes, I'll need to look and see what I modified and if I can re-do the mods in the updated template file.

Maybe what's needed is an updater plugin that lets the user know every time a Easysocial or Easyblog update updates a file that's been modified by the admin. As I mentioned, I've probably made a whole bunch of modifications (overrides) but only find out if something's broken when I use the feature myself. If a user notices a broken feature, how likely will they be to notify the Admin? Probably not that often.

Cheers, David
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Wednesday, 13 December 2017 08:01
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You're welcome David.

To be honest, template overrides apply to some other extensions and even Joomla as well and those using these extensions will also have to manually maintain their overrides.

Currently I do not know of any updater plugin or extensions that notifies site admin about changes to files that have template override versions.
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Wednesday, 13 December 2017 17:33
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