captcha and comment not working
By Ellen Rothwax on Tuesday, 12 June 2018
Posted in General Issues
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I am trying to set up a blog and I have added some sample blog posts. I tried to add a comment as a guest (not logged in). I believe I have enables guest commenting. I have also added a recaptcha site and secret keys, but it does not show up on the page, just the words Captcha image (See attached image). When I try to comment, I don't get any error, message, but the comment does not show up on the back end nor do i get an email. I assume I am missing some proper setting but I can't figure out what it is.
Hey Ellen,

Do you have any other recaptcha library rendered on the page? By the way, could you please edit your post to include the FTP access so that I can troubleshoot this on your site?
Mark
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Tuesday, 12 June 2018 00:29
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I am not sure what you mean by any other recaptcha library rendered.
I am using the recaptcha on the forms (RSForms).
I also did try using the built in captcha and the comment went through, but it required me to fill out my name and email. Is there a way to comment without having to fill that in? Or is that just bad practice?
Ellen Rothwax
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Tuesday, 12 June 2018 01:36
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Hi Ellen,

Seems like your current template has append additional recaptcha script http://take.ms/KoXUW that caused the recaptcha do not shows in EasyBlog. As I tried to change the template to use default-protostar temporarily the recaptcha was shows fine http://take.ms/W6svS
May I know, if you recall add the script somewhere by any chance?

I also did try using the built in captcha and the comment went through, but it required me to fill out my name and email. Is there a way to comment without having to fill that in? Or is that just bad practice?

Name field is somehow necessary to show the guest's username in the comment section, but for email you can disable it by settings>comments>general: http://take.ms/64aF4
Muhammad Fadhli
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Tuesday, 12 June 2018 10:59
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