By Jeff Cotton on Thursday, 23 April 2015
Posted in General Issues
Replies 7
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What did you do to fix the recaptcha feature?
I cant seem to see it when people register for a new account.
Hello Jeff.

I can't access your backend with login credentials you provided.

May i know, did you already fill the public key and private key for recaptcha apps?

http://screen.stackideas.com/2015-04-23_1339.png
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Thursday, 23 April 2015 13:40
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Yes, and I even made new keys at Google Recaptcha. Still the same thing.

Just wondering also about the SSL in recaptcha app, if I am not using a SSL do I need to keep it on or off?

Right now Recaptcha is turned off until I can find a resolve.
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Friday, 24 April 2015 07:46
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Hello Jeff,

Perhaps if you provide us with the correct backend access we can help you to identify the issue that you are facing currently. I tried to access your backend with the provided access and I'm hitting the following error, http://screen.stackideas.com/2015-04-24_1553.png

Please advise
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Friday, 24 April 2015 15:54
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Thanks for the reply,
I have added the proper login url and access information in site details

Thanks for the assist!

Jeff
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Saturday, 25 April 2015 07:56
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Hi Jeff Cotton,

I am really sorry for the delay of this reply as it is a weekend for us here.

I have checked in your site, it seems like you have disabled this user - Recaptcha apps from your backend Easysocial application page.

By the way, I already help you enabled it and assign this Recaptcha custom field in your "Registered user" profile type, so it will appear Recaptcha in your registration form now.

However I'm not very sure why you want to disabled with your registration option from backend. To test this, enable back with your "Allow user sign up" then try a new user registration in your site, you should see the Recaptcha field now.

Hope this help.
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Saturday, 25 April 2015 15:10
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You folks thee are amazing! Response time, and lots of awesome products!
Now I am going to go buy Easy Blog. You made my life so much easier!
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Sunday, 26 April 2015 01:59
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Hi Jeff Cotton,

I am really sorry for the delay of this reply as it is a weekend for us here.

Thanks for your compliment Wish you have a nice day !!
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Sunday, 26 April 2015 12:11
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