By Jean on Saturday, 21 January 2017
Posted in General Issues
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Hi there,

it seams that I am not able to edit single chat in conversekit.

https://www.screencast.com/t/1hUEldXN3dqs
Hello Jean,

Okay, I believe I have found the issue now. Can you give this a try again?
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Monday, 23 January 2017 01:02
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Hello Jean,

I am really sorry for the delay of this reply as it is a weekend for us here. Hm, not too sure what do you mean here, do you mean you want to edit the title?
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Saturday, 21 January 2017 14:51
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No, those 3 dots do not work. They have no function on my site. It should be like on your demo site.

https://www.screencast.com/t/2Y3T2wc5N
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Saturday, 21 January 2017 20:25
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Hello Jean,

Hm, that dropdown will display 3 submenus for group conversations but on a single conversation, it should only display 1 submenu. Is it possible for you to provide us with an account so that we could test this out on the site?
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Saturday, 21 January 2017 23:59
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Neither works on my site do not have any submenus. Added (hidden information)
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Sunday, 22 January 2017 00:44
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Hello Jean,

I am really sorry for the delay of this reply as it is a weekend for us here. Hm this is odd, when I am logged into the site with the account, it seems to display the dropdown correctly as you can see here, http://take.ms/gpaNs

Can I know how were you able to reproduce this issue? Which browser were you testing this from eh?
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Sunday, 22 January 2017 21:41
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Hm strange indeed,

I tested it with Chrome and Firefox on Windows 10 also tried it on a iPhone 6+ Safari and Chrome. Tried my login, Arlexwong and two other accounts with out success. Also cleared cache but still not working. I made a short video (hidden information) of the issue. When I hover over the three dots in the video I am clicking.
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Sunday, 22 January 2017 22:26
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Perfect

Thanks Mark really appreciate your help !!
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Monday, 23 January 2017 01:58
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You are most welcome Jean, we'll be releasing 1.0.4 soon to address all these teething bugs!
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Monday, 23 January 2017 02:13
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Thank you Mark, you can close this ticket
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Monday, 23 January 2017 02:20
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You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 23 January 2017 08:39
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