Hi Ruben,

Don't be worry about that, this is our pleasure.

I have tried to access in your frontend and backend site, but I hitting this "This web page is not available", is it your server blocked our IP address? If yes, perhaps you can try put my current IP address 110.159.167.111 in your server white list

Also can you provide us with your FTP access as well.

Ok, the URL that i shared you was wrong. I edited the credentials with the FTP access .

PD: I want to have practica-deporte in the homepage (this is the easysocial page).

Hi Ruben,

Sorry for late reply to this,

I have tried to access in your backend, but i hitting this :

 0 Cannot open file for writing log

Can you consult with your webhosting provider regarding this?

Because most likely your path to the logs folder may be incorrect.

To check/change the path, in Joomla backend, go to Global Configuration and then choose the Server tab and check if the Path to Log folder is correct.

Or go to your configuration.php file and check for it.

Keep us updated then when you resolved this.

I change the log path can you try again ?

Hello Ruben,

I am still not able to access your administrator area due to the file log path permission issue, http://screen.stackideas.com/2015-06-04_1804.png

By the way can you try to go to your menu manager page > main menu > your easysocial menu item and change change it to default as per screenshot here, http://screen.stackideas.com/2015-06-04_1807.png and see how it goes?

Hi didnt know why you cant access to my backend, you try with the URL i post in site details ?

By the way can you try to go to your menu manager page > main menu > your easysocial menu item and change change it to default as per screenshot here, http://screen.stackideas.com/2015-06-04_1807.png and see how it goes?
This it what i have done but show me a blank page.

Hi Ruben,

Perhaps can you consult with your Webhosting provider why we hitting this error " 0 Cannot open file for writing log" after login?

by the way, I still can't access in your FTP account, this is what i getting.
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server

However, at the same time can you enable the error_reporting to maximum? Then set Easysocial dashboard by home default and see what error are you hitting.

I think i solved the problem with the log path and FTP, please try again .

However, at the same time can you enable the error_reporting to maximum? Then set Easysocial dashboard by home default and see what error are you hitting.
I dont know how can i did this.

Hi Rubén Velázquez Ros,

I am really sorry for the delay of this reply as it is a weekend for us here.

I'm still hitting the issues.

Okay, let's try this few thing now :
STEP 1 : Go to your backend > System > global configuration > server > error_reporting to Maximum
STEP 2 : Set Easysocial - Dashboard menu item for default Home page
STEP 3 : Refresh your homepage and see what error you hitting.
STEP 4 : If no error come out, try view the page source.

Keep us updated then the result.

On Monday i try to ask my webhosting again to solve this issues .
I follow all the steps and i didnt get any error...

PD: I think now i solved the problem, there was an issue when i try to update my configuration.php with the right log path, now the path is correct, can you try one more time ?

Hi Rubén Velázquez Ros,

I am really sorry for the delay of this reply as it is a weekend for us here.

Great I can access now.

I've checked in your site, I suspect that was your current template configuration issues, because if I change to Joomla default template "Protostar", it work fine. Perhaps you can consult with your current template provider regarding this?

Keep us updated then.

I try to contact with the template support but they answer me that its not a template issue . I dont know what is the problem but i cant show any easysocial/easyblog modules on the homepage too. Can you help me a little please ? I try to fix the problem but i dont know where is it.

Thank you very much for the solution to the problem i also think they not checked my site... Now its works fine, THANK YOU !

Hello Ruben,

You are most welcome. Glad that your issue has been resolved now.