By Thierry Dudouet on Wednesday, 31 August 2016
Posted in Technical Issues
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Hello,
It is impossible to use easydiscuss on the frontend, when i click on a forum title i come back to the category list, if i click on the "new discussion" nothing happen, just go back on the same page.

Do you have a script that could reset all the configs from "0" ? or shall i uninstall it and re-install without losing my datas AND rest the configs ?

Looking forward for your answer.
Thanks
Therry

BTW, how can i change the license of the script ? I finally won't use it on my other one so need to get the license on the proper one. Thx!
Hello,

I can't seem to access the FTP. This is the errors that I am getting,

Normal FTP: http://take.ms/Nhilp
FTP with TSL / SSL: http://take.ms/fCXpZ

Can you please advise? I have also updated the domains for your license.
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Wednesday, 31 August 2016 14:31
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Hello,

thanks for your quick reply.
I've connected to the ftp with filezilla and it worked since i changed the root...
Used the same logs and same password. Hope it will work this time...

I'll put on my member interface the logins to be sure i gave you the correct ones ...


NB from the host. : We only support FTP access through the FTPS protocol. This is done to ensure the security of your accounts. Hence, please note that the default configuration files provided below for each account will not work.
You can configure your FTP account on your client using FTPS as follows:
While creating a new FTP account on your client, select the FTPS protocol (usually represented as either FTP over SSL or FTP over Explicit TLS. i.e. FTPES).
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Wednesday, 31 August 2016 15:42
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Hey there,

I've checked in your Joomla backend menu structure, it seems like you used `forums` alias configured in Easydiscuss category menu item, actually you can't be use `forums` alias is because it conflict with Easydiscuss forums view default view `forums` name.

I already create a hidden menu item for forum and renamed the alias from your Easydiscuss category menu item, it should work fine now.
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Wednesday, 31 August 2016 16:54
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Excellent... thannk you very much for your precious time ...
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Wednesday, 31 August 2016 17:38
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Wednesday, 31 August 2016 17:40
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