By avion gordon on Monday, 01 May 2017
Posted in General
Likes 0
Views 311
Votes 0
mobile upload not seeming to work seems as if no javascript will work while mobile
Hello Avion,

Are you testing this on the page at http://www.soorude.com/index.php/report-people/tools/add ?

By the way, it looks like your supported domain is youracist.com but you are requesting for support on soorude.com . Please understand that the Pro license only entitles you to support on 1 domain only. Do you want me to change the domain on your license for support?
·
Monday, 01 May 2017 12:26
·
0 Likes
·
0 Votes
·
0 Comments
·
yes on that page and I just renewed subscription it doesnt give me an option to change the support domain
·
Monday, 01 May 2017 12:31
·
0 Likes
·
0 Votes
·
0 Comments
·
yes that is the testing page
·
Monday, 01 May 2017 12:36
·
0 Likes
·
0 Votes
·
0 Comments
·
Okay, cool no worries. I have updated the domain for you. By the way, can you please set the user support1 with super administrator privileges please?
·
Monday, 01 May 2017 12:37
·
0 Likes
·
0 Votes
·
0 Comments
·
whenever I click to upload picture nothing happens
·
Monday, 01 May 2017 12:37
·
0 Likes
·
0 Votes
·
0 Comments
·
is it a problem with easyblog or the actual template I am stumped
·
Monday, 01 May 2017 12:37
·
0 Likes
·
0 Votes
·
0 Comments
·
ok
·
Monday, 01 May 2017 12:40
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Avion,

Looks like there is a bug with the image selector on mobile devices. Is it possible for you to provide us with the FTP access so that I can quickly patch this for you?
·
Monday, 01 May 2017 13:20
·
0 Likes
·
0 Votes
·
0 Comments
·
yes where can i send details?
·
Monday, 01 May 2017 13:25
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Avion,

You can edit your first post to include the ftp access .
·
Monday, 01 May 2017 13:28
·
0 Likes
·
0 Votes
·
0 Comments
·
updated
·
Monday, 01 May 2017 13:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Avion,

Can you give this a try again? I have patched your site with the fixes. I have also tried to post a test post from my mobile device and it works fine now.
·
Monday, 01 May 2017 14:20
·
0 Likes
·
0 Votes
·
0 Comments
·
yes ty great support
·
Monday, 01 May 2017 14:27
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome Avion, glad that your issues are resolved now.
·
Monday, 01 May 2017 14:33
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post