Hey Syabab,

I have checked the site and realized that the following PHP function, passthru has been disabled by your web hosting. https://monosnap.com/direct/tYyjvPmSZjOEEyJTIMdfwiZcIlF5YP

This function is required for video processing as the extension is using this function to execute a command line from FFMpeg.

You may also check the recommendation requirement listed here where we include PHP passthru on the list, https://stackideas.com/docs/easysocial/administrators/welcome/minimum-requirements.

Kindly consult with your web hosting provider regarding this function and if it is possible for them to enable it for your site.

Thank you!