By Alexandre Ndobe on Thursday, 12 November 2015
Posted in General Issues
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hello!
Please i have succeeded nor any user to upload a movie/video. I have installed ffmpeg on my VPS server and it seems fine.
I get the error as in the attached screenshot. Before that, the video stays at 0% upload for too long and then this message appears. I will need help

Secondly, in the backend of ES, it say of the limited upload_max_file as 50MB. I have changed it in the php.ini to 500MB but i still get that value. What am I doing wrong?
Hi Alexandre,

I am really sorry for the delay of this reply.

May I know what is the version of your ffmpeg that you are using currently? Easysocial currently only support ffmpeg version 2.6.x and above.
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Thursday, 12 November 2015 11:11
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Here are the details:
which ffmpeg
/usr/local/bin/ffmpeg

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ffmpeg -version (directly from the git repo)
ffmpeg version N-76639-g58d32c0 Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-16)
configuration: --prefix=/usr/local --enable-gpl --enable-nonfree --enable-shared --enable-postproc --enable-avfilter --enable-pthreads --enable-x11grab --enable-bzlib --enable-libxvid --enable-zlib
libavutil 55. 5.100 / 55. 5.100
libavcodec 57. 15.100 / 57. 15.100
libavformat 57. 14.100 / 57. 14.100
libavdevice 57. 0.100 / 57. 0.100
libavfilter 6. 15.100 / 6. 15.100
libswscale 4. 0.100 / 4. 0.100
libswresample 2. 0.101 / 2. 0.101
libpostproc 54. 0.100 / 54. 0.100
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Thursday, 12 November 2015 22:06
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Hey Alexandre,

I just ran a test on your site and when the PHP script is trying to execute ffmpeg, this was the error that is returned by the server:


/usr/local/bin/ffmpeg: error while loading shared libraries: libavdevice.so.57: cannot open shared object file: No such file or directory


Can you please check this on your server?
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Friday, 13 November 2015 00:14
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Friday, 13 November 2015 00:14
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Hello Mark,
Got all in place but still, cannot upload any video. The "please enter a title for your video" pops up all the time.


 /usr/local/bin/ffmpeg 
ffmpeg version git-2015-11-12-5324109 Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-16)
configuration: --prefix=/root/ffmpeg_build --extra-cflags=-I/root/ffmpeg_build/include --extra-ldflags=-L/root/ffmpeg_build/lib --bindir=/root/bin --pkg-config-flags=--static --enable-gpl --enable-nonfree --enable-libfdk-aac --enable-libfreetype --enable-libmp3lame --enable-libopus --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265
libavutil 55. 5.100 / 55. 5.100
libavcodec 57. 15.100 / 57. 15.100
libavformat 57. 14.100 / 57. 14.100
libavdevice 57. 0.100 / 57. 0.100
libavfilter 6. 15.100 / 6. 15.100
libswscale 4. 0.100 / 4. 0.100
libswresample 2. 0.101 / 2. 0.101
libpostproc 54. 0.100 / 54. 0.100
Hyper fast Audio and Video encoder
usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...

Use -h to get full help or, even better, run 'man ffmpeg'
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Friday, 13 November 2015 20:22
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Hey,
maybe this helps. in my case a system update set the upload_max_filesize to a lower value than my video file was and to a lower value than it was configured in easysocial -> Profile types -> access -> videos -> Maximum File Size For Video Uploads.

good luck.

btw. found the source of this in the user error log of my webserver.
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Sunday, 15 November 2015 04:53
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Hi Sasha,

Thanks for the info.

Alexandre,

I am really sorry for the delay of this reply as it weekends for all of us here.

I just tried to upload a video on your site from my end but it seems like the video is uploaded correctly without any issue via the story form, http://screencast.com/t/pjaAdsRxbI . Am I missing something here?
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Monday, 16 November 2015 11:10
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Hi Ezrul,
thanks for the trial video upload.
It worked for you but i still can't upload mine.
Please find attached a sample video and the same error message i get.

What format was your video? i have tried .wmv as well as .mp4 and got same error.
Is there a particular video format to use?

Thanks for helping me with this issue. I badly need it fixed.
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Monday, 16 November 2015 16:25
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Hi Ezrul,
thanks for the trial video upload.
It worked for you but i still can't upload mine.

What format was your video? i have tried .wmv as well as .mp4 and got same error.
Is there a particular video format to use?

Thanks for helping me with this issue. I badly need it fixed.
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Monday, 16 November 2015 16:26
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Hi Alexandre,

The video that I uploaded earlier is in mp4 format. By the way perhaps you can try to record your video upload process and upload it in youtube so we can see where and how do you get the error above.

Looking forward to your response.
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Monday, 16 November 2015 16:48
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