Cannot Update - will not accept API Key
By Bob Butkins on Tuesday, 27 October 2015
Posted in Technical Issues
Replies 4
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I am trying to update, and first I re-created my API key and then saved it in the Joomla Admin.
When I click Update, it keeps telling me my API key is invalid.
What do you suggest?
Bob
Hi Bob,

I am really sorry for the delay of this reply due to the different timezone here in our country.

May I know on what version you are trying to upgrade to? If you are upgrading your easyblog from version 3.9 to version 5 you need to update your easyblog via extension manager where you can get the installer from http://stackideas.com/dasboard . If the issue still persist kindly provide us with your Joomla backend and FTP access so we can help you with the installation on your site.
Ezrul Fazwan
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Tuesday, 27 October 2015 10:46
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Your url link does not work ! Page not found !
http://stackideas.com/dasboard
Bob Butkins
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Tuesday, 27 October 2015 23:25
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Do I install the Launcher, the Component or the Package in order to upgrade ?
I am currently running Version 3.9.22295

Thanks
Bob
Bob Butkins
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Tuesday, 27 October 2015 23:35
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I think my colleague typo that dashboard character, this is the correct URL and get the API key from your profile dashboard -> http://stackideas.com/dashboard and follow this documentation how to upgrade to Easyblog 5. (Yes, download the launcher installer)

http://stackideas.com/docs/easyblog/administrators/upgrades/upgrade-easyblog-3-9-to-easyblog-5
Arlex Wong
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Tuesday, 27 October 2015 23:45
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