Cannot update
By Theano Nousia on Thursday, 22 January 2015
Posted in Technical Issues
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Hello,
we tried to update to latest version (3.9.19775) but, although we have updated the API key, when running the updater, it was stuck in 10% with the error saying that we have to update the API key...I updated the API key about 5 times but still...the error remains...what could be the matter??

Thank you in advance!
Hi,

I am sorry for the inconvenience caused.
It seems like our site is detecting that your EasyBlog subscription is already expired. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?

Please advise.
Yasser Ibrahim
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Thursday, 22 January 2015 16:37
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Hello,
I just noticed that I hadn' t closed this issue...You were right, indeed the subscription had expired, we renewed it. We were able to update after all. Thank you!
Theano Nousia
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Thursday, 25 June 2015 19:39
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Hello Theano.

Glad your issue has been resolved. Have a nice day
Izzan Akmal
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Friday, 26 June 2015 10:50
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