Cannot select country when registering new users
By stevenchen2 on Tuesday, 03 June 2014
Posted in Technical Issues
Replies 3
Likes 0
Views 493
Votes 0
http://www.invy.cn/zh/community/registration

this page, when registering new user, cannot select country in the Details part. so cannot process to the next step . somebody help
Hello stevenchen,

It appears that we are unable to access to your joomla backend as well as your FTP shown here in this screenshot http://screencast.com/t/TAyxLMW7i & http://screencast.com/t/6W1gjLRerr . Could you provide the proper backend address or unblock our IP (121.121.31.217) .

Please advice

Regards
Kheng Wei
Ooi Kheng Wei
·
Tuesday, 03 June 2014 18:43
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for your replay, my Joomla Backend Address is :

xxxxxx
stevenchen2
·
Tuesday, 03 June 2014 19:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello stevenchen,

It appears that something is blocking the server request to access the scripting files shown here in this screenshot http://screencast.com/t/mu4rRhL2Ne and http://screencast.com/t/NIltER4w43tR . But when the index.php is included shown here in this screenshot http://screencast.com/t/0eMwWiB5Pop the error 403 is not present. Perhaps you may contact your web hosting provider regarding this issue.

Regards
Kheng Wei
Ooi Kheng Wei
·
Tuesday, 03 June 2014 20:12
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post