By Reuel Sample on Wednesday, 24 May 2017
Posted in General Issues
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I have a user that is unable to edit their profile. I am getting a Sorry Profile Alias is not available for user.
Hi Reuel,
May I know what profile url the user is trying to use when editing his profile(http://take.ms/fxZJ7)?
It's likely that the alias has already been used by someone else.
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Wednesday, 24 May 2017 12:07
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His alias is anatolyb

A couple of other users - with older accounts - are getting similar errors.

Any thoughts?
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Thursday, 25 May 2017 07:55
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Hey Reuel,
I tried re-saving anatolyb's information from ED users page in the backend and I did not encounter the error(http://take.ms/pJqKY). In order to test this in the frontend, can you provide me the user's login credentials? Thanks.
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Thursday, 25 May 2017 10:35
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