Hm, seems like the license is actually associated correctly to your account. Can you please try this again? If it still fails, could you please create a ticket at https://crm.stackideas.com and provide us with your login credentials so that we can try to download it?

Hi guys
The downloads starts as per normal it gets to 3.1 MB and stays idle then after a few minutes it fails.

Hey Sam,

I am not too sure if this is due to your ISP or our ISP because I just tried downloading this from our server and it works perfectly fine for me here.

I have just cleared and purged the cache, could you give this a try again?

Hi Mark hope your well.

The download worked thanks for that.

Best regards

Sam

You are most welcome Sam