By RA on Thursday, 18 September 2014
Posted in Technical Issues
Replies 3
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Hi,

When I try to make a group - if I select a image avatar during this creation process, I can never get past that screen to create the group. It just appears to hang (AJAX-y) until I cancel the request. When I remove the avatar and just submit without it, the group creates fine.

I can then upload an avatar _after_ the group has been created and it works fine (using the same image I tried to use during the group creation process).

Not sure what the issue is. I don't see any Javascript errors or other things, and it only occurs if there's a thumbnail. My temporary solution is going to be to remove the avatar field from group creation, but I'd like to know if there's an actual fix or if this is a known bug / something weird with my setup.
An update: Apparently avatar and cover are required fields now, so I can't remove them.
RA
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Thursday, 18 September 2014 20:50
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And another update - I found the setting to disable showing the group avatar during creation and during editing and disabled it during creation. When I attempt to edit the group and change the avatar there, I get the same weird hanging issue on submit. If I use the "change avatar" option from the main group view page, it works fine (and that's the only place it works). I'm just going to disable it in the edit screen and hope that that hides it for now.
RA
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Thursday, 18 September 2014 21:11
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Hello,

I am really sorry for the delay of this reply, we might have missed your post earlier due to the large submission of forum posts because of our sequel release of EasySocial and the Wanderers template. Anyway, back to your issue, I can't seem to reproduce this locally and I am not really sure what is causing this. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Saturday, 20 September 2014 02:22
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