Hey there,

I am really sorry for the delay of this reply as it is a public holiday for us here.

It seems like you provided us that user account do not have Superadmin privileges so I can't access your Payplans configuration page, you can refer at my attached screenshot below.

Also, may i know how you replicate this? Can you elaborate more details regarding this?

Hello Alex. It seems to be working now for whatever reason.

Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.