By Chris Chase on Tuesday, 20 February 2018
Posted in General
Replies 6
Likes 0
Views 632
Votes 0
Hello Support,

For our client: https://www.ctnsolutions.com, we cannot add new tags through the composer, (when adding a new blog post or editing an existing post.) The tag will show up, but when you save the post and then go back into edit it, the tag will not be there anymore. We have determined it is not a disk space issue. We are able to add tags through the tag manager in Easyblog and the database, just not through the actual composer itself.

Their Joomla version is: 2.5.28 and their Easyblog version is: 5.0.44 We are not able to upgrade Easyblog, as my understanding is that the 5.0.44 is the last version that works well with their Joomla version. Can you please look into this for me and see if there's anything we can do besides upgrade their site and Easyblog? (At this point, upgrading is not an option.)

Thanks!
Hi Chris,

This is actually a known issue from version 5.0.x and the issue has already been addressed in the later versions. I have applied the patch into your administrator/components/com_easyblog/includes/post/post.php and the tags is now shows correctly now upon saving. Please have a look.
·
Tuesday, 20 February 2018 10:51
·
0 Likes
·
0 Votes
·
0 Comments
·
Great, thank you so much! It is now working. I will complete this ticket, have a great day!
·
Tuesday, 20 February 2018 21:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Actually just one more thing, I reopened the ticket, I was just curious if you could provide the patch file? Just in case this happens in the future with another client, it would be useful to have

Thanks!
·
Tuesday, 20 February 2018 21:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Chris,

You would just need to copy the file administrator/components/com_easyblog/includes/post/post.php from your site across to the rest of your sites
·
Tuesday, 20 February 2018 21:37
·
0 Likes
·
0 Votes
·
0 Comments
·
Great thanks so much Mark! I will save that file. Have a great day!
·
Wednesday, 21 February 2018 21:15
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome
·
Wednesday, 21 February 2018 21:40
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post