By Alex on Friday, 10 August 2018
Posted in General
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Hi,

unfortunately it is not possible to add new tags anymore? I was looking into settings and ACL, but Tags are allowed, also registered users are allowed to add tags.

What could it be? Thanks
Hey there,

If I understand your question correctly, do you mean that registered users can't create tags in the composer?

If yes, the reason they can't is because in registered users' ACL, the 'Create Tags' in Managing tab has been disabled.

In order to allow them to create tags, just enable it and it will good to go. (Kindly refer the screenshot)
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Friday, 10 August 2018 18:17
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Hi,
thanks for your reply. Yes, this was disabed for EASYBLOG, I enabled this.

But I was referring to EASYDISCUSS. There, when I make a new posting, I cannot add new tags.

Thanks,
Alex
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Tuesday, 14 August 2018 02:26
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Hey there,

It is possible to allow registered users to create new tags in EasyDiscuss.

In order to do that, you can go to Backend > EasyDiscuss > ACL > Registered Users > Tags > enable 'Create New Tag'.

if the issue still persists, perhaps you can update us with your site backend URL so we can better have a check?
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Tuesday, 14 August 2018 10:28
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Hi Irwin,
the problem still persists, because that was the reason, why i wrote the OP. All possible tag settings, which I know, are enabled, but still not possible to add new tags.

BR, Alex
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Tuesday, 14 August 2018 21:02
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Hey there,

Can you update your backend as we need to access your backend for further checking and it keeps redirect me to your homepage when I click https://YourSite.com/administrator .

May I know what do you mean you wrote the OP?
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Wednesday, 15 August 2018 10:18
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Irwin,

which backend updates do you mean? Regarding the admin-URL: I put this in my first post in the invisible section, it is also in my profile settings.

BR,
Alex
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Thursday, 16 August 2018 16:21
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Hey there,

It seems that you update your EasyDiscuss via the dashboard and there is a known issue that 'Create New Tag' option is not added.

We had insert 'create_tag' into your database manually and now the 'Create New Tag' option is available on your site which is Backend > EasyDiscuss > ACL > Registered Users > Tags > enable 'Create New Tag'.

Can you have a try to see how it goes?
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Thursday, 16 August 2018 17:17
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Thank you Irwin,
now it works again. As you say it was a known issue and you changed something manually in the database:

With next official update of EasyDiscuss, this manual update will still persist?

Thanks, Alex
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Thursday, 16 August 2018 17:26
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Hi there,

With next official update of EasyDiscuss, this manual update will still persist?


No worries, it won't be affected by the next update of EasyDiscuss.
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Thursday, 16 August 2018 17:34
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