Cannot add avatar on front end
By Steven Koontz on Tuesday, 11 August 2015
Posted in Technical Issues
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Hi,

Using EB 5.0.19, I cannot add/update avatars when logged in on the front end. On the back end it works fine.

Very odd, since I have another site also running EB 5.0.19 and the avatars work fine. Both are on RocketTheme templates.

A bug or a mis-configuration on my end? Details below.
Hey Steven,

After investigated long time ago, it seems like your current template override some styling so that upload avatar part disappeared.

This following css code causing this issue -> JoomlaFolder/templates/rt_audacity/css-compiled/master-51fd4744fd86ab679559904fc62d42c3.css
html body * span.clear,html body * div.clear,html body * li.clear,html body * dd.clear{background:none;border:0;clear:both;display:block;float:none;font-size:0;list-style:none;margin:0;padding:0;overflow:hidden;visibility:hidden;width:0;height:0;}


Can you try apply this css in your custom.css file and see how it goes? JoomlaFolder/templates/rt_audacity/css/rt_audacity-custom.css
div#fd *.eb-box-body .form-horizontal.clear {

    width: auto !important;

    height: auto !important;

    visibility: visible !important;

    font-size: inherit !important;

}


Remember clear all the cache before when you load your page on the browser, it will load the newest css code.
Arlex Wong
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Wednesday, 12 August 2015 01:06
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Hey Steven,

Can you provide us with your Joomla backend URL and FTP access so I can check on this issues?
Arlex Wong
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Tuesday, 11 August 2015 22:52
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Here you go:
Steven Koontz
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Tuesday, 11 August 2015 23:09
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Yes, that fixed it. Wow, CSS would have been my last guess. I'm used to CSS conflicts messing up layouts, but I believe that this is the first time I have come across a case where a CSS conflict was hiding stuff.

Thanks for spotting that!
Steven Koontz
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Wednesday, 12 August 2015 02:23
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Thanks for updating Steven, glad that your issues are resolved now
Mark
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Wednesday, 12 August 2015 03:01
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