cancelled subscription, subscriber still has access
By Andrew Neighbour on Saturday, 02 June 2018
Posted in General Issues
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Maybe I'm a little premature here...but:

Client subscribed to a one-month recurring plan on May 1st. They cancelled on May 15th. It's June 2nd today and they still have an active enabled subscription with full access..?

Shouldn't the access have changed from Author to Registered by now? Or do I need to set up some sort of chron job to make that happen?

Thanks,
A
Sorry, lets wait 24 hours - I see on the member details that the dates are May2 through June2 - must be because of the 24 hour wait that was applied before that was fixed. Let's see what happens tomorrow!!
Andrew Neighbour
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Saturday, 02 June 2018 23:45
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Hello Andrew,

It seems issue is resolved as you marked this thread as resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.
Manisha Ranawat
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Monday, 04 June 2018 11:35
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