Here is the scenario, I have a one year subscription that can be paid with Monthly (12 payments) or Yearly (1 payment). I have a 40% discount on this subscription. A user has subscribed using the 12 monthly payments selecting PayPal as the payment system. The problem is that I set up the discount as 'On First Invoice of Subscription' and not 'On Each Recurring'. This now means the the user is now being charged the full amount for the remaining 11 payments.
How do I now apply or change the remaining 10 payments (because the 2nd payment just came out at the full amount). I take it that since the payment is setup already in PayPal the subscription will have to be cancelled and restarted???
Is there a way to resubscribe the user and have the system send them a payment note?
How do I now apply or change the remaining 10 payments (because the 2nd payment just came out at the full amount). I take it that since the payment is setup already in PayPal the subscription will have to be cancelled and restarted???
Is there a way to resubscribe the user and have the system send them a payment note?