By Sean Carney on Thursday, 01 August 2019
Posted in Technical Issues
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I have some members complaining because of receiving multiple copies of notifications.

I added a reply comment using Komento to a blog post. I then noticed a typographical error so went into the backend of Komento to modify the message slightly. After that I noticed that EasySocial was reporting the last change was made by the Administrative User (this is a user we do not use for anything but administration and so don't want links to this profile) so I edited the comment one more time logged in as myself to get it to report that I was the last person to comment.

Unfortunately for each of these edits a notification email was sent out to our users.

Is there a way to send out notifications for New messages but not send out notification for modifications to those messages?
Hi there,

Seems like we can replicate this issues on our end. I have logged them internally and will included them on our next release version

Currently, to avoid this, you will need to edit them on the frontend instead of backend and this issues occurs on backend only. Thanks for your understanding.
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Thursday, 01 August 2019 11:26
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Thank you very much for fixing this.

Sean
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Friday, 02 August 2019 04:25
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Hi there,

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 02 August 2019 10:27
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