Can't use component after licence expired
By Helene Larocque on Wednesday, 20 January 2016
Posted in General
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Hi !
I bought a licence en 2015 and the subscription is now over. I understand I can download upgrade anymore but why can't I configured the component anymore ? When I go in Component -> Easy Social (for any subitem), I'm automatically redirected to the wizard to update the component. Of course the operation failed since my subscription is over. Thank you !
It's most likely that someone actually hit the "Update" button to try to update EasySocial to the latest version. To fix this, delete the file /tmp/easysocial.installation

By the way, is there any reasons for not renewing your subscriptions?
Mark
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Wednesday, 20 January 2016 00:07
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Thank you for the hint. It now work.
To answer you question, I took the registration to test be able to test the component and see if it suits our needs. We are a not profit organisation whit small budget.
Helene Larocque
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Wednesday, 20 January 2016 00:17
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I see, you can write to us at https://crm.stackideas.com and we can arrange something for you
Mark
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Wednesday, 20 January 2016 00:27
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That would be nice. :-) I went there but I don't know what to ask for ? Do you have special offer for non profig org ?
Helene Larocque
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Wednesday, 20 January 2016 01:44
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Hey Helene,

Just submit a ticket at https://crm.stackideas.com and we'll see what we can do for you
Mark
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Wednesday, 20 January 2016 10:06
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