Can't update EasyBlog
By Cheryl Viirand on Friday, 03 January 2014
Posted in Post Sales
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Hi -

Was just trying to run the updater to upgrade to version 3.9.15155 and am getting an error message that there is a problem with my API key. When I click the button to generate the key from my account, it shows that my subscription is valid until March but only gives me the option to renew. When I copy and paste the API key shown into the Joomla/EasyBlog installer, it still tells me that I need to generate the keys. Please advise!!

Thanks,
Cheryl
Hello Cheryl,

Upgrading from EasyBlog 3.8.x or older to 3.9.x requires a full uninstall / installation. The reason is because there are some core files which were modified in this release and running the updater would actually break things.

Rest assured that your data would not get erased when you perform an uninstall. Theme files and other core files would however get erased, so if you have made any modifications, it's best to make a backup of the modifications first.

Hope this helped. Thank you.

Regards,
Apson Chom
Apson
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Friday, 03 January 2014 10:04
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