I am not able to update either. I see there is an update via the email I received, but my Easyblog dashboard says my software is up to date and only shows Installed Version: 5.0.19 There is not option to update.

Hi John,

If you are trying to update your easyblog 3.9 to the latest 5.0 you need to update it via extension manager instead of updater. You can download easyblog 5.0 latest installer from your stackideas dashboard here, http://stackideas.com/dashboard .

Leslie,

Perhaps you can check it again and see how it goes? If the issue still persist you can follow my suggestion to install the update via extension manager as my reply above.

Ezrul,

Please see other thread in install problems where a number of us are experiencing the exact same problem as John. All stuck on 45%.

In my case, I ONLY tried the extension manager (not Joomla update) and it hung exactly as for John and the others with the same problem.

This has now affected a number of live systems wherein the blogs have all become inaccessible.Though the frontend error messages are not al the same.

Regards,
Dave

Hi David,

Can you provide us with your Joomla backend and FTP access so we can check on the issue directly? We are sorry for the inconvenience caused.

I have the exact same problem (with 3.9 to 5) - tried a few methods and all stuck at 45% - see attached screen shot.

Hey Richard

I would personally prefer that you start a new thread instead and provide us with your Joomla backend and FTP access so we can help you check on this installation issue.

Hi Esrul,
I started a new thread as Arlex requested and he fixed it.
Thanks,
Dave

Hi Arlex,

Since I'm trying to QA this on my local development environment, I can't give you access. I believe the solution is to truncate one of the tables but the other steps don't seem to be documented in the other tickets (I apologize in advance if I missed this).

Can you document here what the actual fix is or point me to another post that has the right instructions?

Thanks
K

PS - I'm supporting multiple test environments before we can release to production so that's an added reason we need the proper directions for a fix - you may not be able to just simply log in everywhere to do this manually when we need it

I am also experiencing the same updating issues from 3.9 to 5. I hope you will resolve this soon and send out an email notifying us when we can successfully update out sites.

Arlex Wong wrote:

Hey John and Ellen,

Can you try this reference link solution and see how it goes?
-> http://stackideas.com/forums/upgrade-to-5-fails-stuck-on-45#reply-216613

If the issue still persist, can you start a new thread instead and provide us with your Joomla backend and FTP access so we can help you check on this?

I don't know how to " temporary manually added this following new columns in your database. I tried replacing the # with my table's prefix and going to phpAdmin entered the code in the SQL tab but it gives and error saying "Table 'xxxxxx_xxxxx.xxxx__easyblog_acl' doesn't exist "
Also, I don't see any "backend > Easyblog > maintenance > click `database` > run" or "backend > Easyblog > maintenance > click `script` > select all > click "execute script"" either, as the post instructs.

Can you give more detailed instructions?

hey Ellen,

That was strange, can you create a new thread regarding this issue and provide us with your Joomla backend and FTP access ?

Hey Arlex, that worked like a charm.

Thanks
K

You're welcome, glad to heard your issues resolved.