By ssnobben on Thursday, 15 August 2019
Posted in Technical Issues
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Hi I have problem that I can not post text in the message box after clicking on toolbar Icon for Start New Conversation. Latest Joomla 3.9.11 and EasySocial 3.1.8.

Anyone else have this problem or just me? see attachment
It seems like I can't replicate this issue in my locally, can you update your licensed site backend and FTP access at https://stackideas.com/dashboard/site so we can better have a check?
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Thursday, 15 August 2019 19:00
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Yep same here in Chrome only works fine on all other browsers but in Chrome you can fill in the name to send the message but the text box is blank and you cannot add test.

Clicking into the address bar and pressing crtl+ F5 will fix it.
Tj
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Monday, 09 September 2019 08:03
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I've recheck again, it seems I can replicate this issue now and I logged into issue tracker.

Thanks for head up on this Tj.
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Monday, 09 September 2019 08:55
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Thanks TJ for testing & helping!
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Monday, 09 September 2019 19:26
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Will update you guys once our developer fix this in internally.
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Tuesday, 10 September 2019 10:03
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Thanks Guys
Tj
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Tuesday, 10 September 2019 18:01
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You're welcome
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Tuesday, 10 September 2019 18:05
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Hey guys,

Can you try download my attached files then replace this file into this following file location on your site and see how it goes?

JoomlaFolder/components/com_easysocial/themes/wireframe/conversations/compose/default.php

Remember clear your following thing before you test this :

1. turn off those compression CSS functionality temporary if you have install JCH optimize plugin or template compression feature.

2. Disable cache on the site

3. Clear browser cache
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Wednesday, 25 September 2019 14:09
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Hi Arlex,

Thank you, tested in Chrome and compose message now works. Great job, thank you.

Tj
Tj
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Wednesday, 25 September 2019 16:40
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Hi Arlex,

Thank you, tested in Chrome and compose message now works. Great job, thank you.

Tj

Thanks for getting back to us that latest patch file worked fine.
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Wednesday, 25 September 2019 17:03
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Hmm didnt work for me Arlex I created a new ticket for you to check my site there so it finally can solve these problems..

"Can not post post 476841 ES "

Cheers!
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Wednesday, 25 September 2019 22:02
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Hmm didnt work for me Arlex I created a new ticket for you to check my site there so it finally can solve these problems..

"Can not post post 476841 ES "

Cheers!

Hm, from what I see your first post and your new ticket attachment., both is totally different issue.

I will continue check on other issue which user unable to post from the story form under this ticket https://stackideas.com/forums/can-not-post-post-476841-es

For now, I will close this ticket.
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Thursday, 26 September 2019 09:54
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