can't set upload file type in conversation settings
By Barkley on Monday, 11 May 2015
Posted in General Issues
Replies 9
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I removed all the default file types and only left jpg (no period ... just the three letters jpg). When a user tries to upload a file in a group discussion they do not get the jpg option but instead still see "zip" and "pdf" files and the "jpg" files are still greyed out. Is this a know bug or is there another place this needs to be set?
That worked ... thanks
Barkley
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Wednesday, 13 May 2015 04:01
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Hello Barkley.

Can provide us with Joomla backend and FTP access so we can check on this issue directly? because I can't replicate your issue in my local
Izzan Akmal
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Monday, 11 May 2015 11:52
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The site information has been updated. Thank you!
Barkley
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Monday, 11 May 2015 20:15
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Hello Barkley,

I am sorry for the delay of this reply.

It seems like the provided joomla backend credentials is not working for me. Refer my screenshot here, http://screen.stackideas.com/2015-05-12_1044.png . The same goes with FTP access. Please advise
Ezrul Fazwan
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Tuesday, 12 May 2015 10:46
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I'm logged in right now and checked. The admin login and password in the site section should work ... can you try again please?
Barkley
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Tuesday, 12 May 2015 10:57
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Hello Barkley,

Thank you for the access. I am able to logged in into your site now.

When a user tries to upload a file in a group discussion they do not get the jpg option but instead still see "zip" and "pdf" files and the "jpg" files are still greyed out.

To set the file upload type in a group discussion, you need to change the setting from your backend > easysocial > applications > Group - files, http://screen.stackideas.com/2015-05-12_1120.png and change the "Allowed extension" as you can see from the screenshot here, http://screen.stackideas.com/2015-05-12_1117.png

Hope these help
Ezrul Fazwan
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Tuesday, 12 May 2015 11:21
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okay ... thank you! I'll test and close the ticket.
Barkley
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Tuesday, 12 May 2015 11:30
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Hello Barkley,

You are most welcome. Keep us updated
Ezrul Fazwan
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Tuesday, 12 May 2015 11:56
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Hello Barkley,

You are most welcome. Glad that your issue has been resolved now
Ezrul Fazwan
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Wednesday, 13 May 2015 11:13
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