By Ryan Harden on Saturday, 17 November 2018
Posted in General
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When you go to the pictures or peoples profiles it takes you to a blank screen. I don't understand why this is happening.

https://rl4wd.com/photos
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

When i enabled your site error reporting to maximum, then it showing this following error which related with your 3rd party app (q2cMyProducts) in Easysocial :


Warning: require_once(/xxx/public_html/components/com_quick2cart/helper.php): failed to open stream: No such file or directory in /xxx/public_html/media/com_easysocial/apps/user/q2cMyProducts/q2cMyProducts.php on line 34

Fatal error: require_once(): Failed opening required '/xxx/public_html/components/com_quick2cart/helper.php' (include_path='.:/opt/cpanel/ea-php70/root/usr/share/pear') in /xxx/public_html/media/com_easysocial/apps/user/q2cMyProducts/q2cMyProducts.php on line 34


I've help you temporary disabled this q2cMyProducts app from Easysocial application page, it should work fine now.
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Sunday, 18 November 2018 09:28
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Thanks
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Thursday, 29 November 2018 23:58
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Hey Ryan,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 30 November 2018 00:16
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