By User on Thursday, 27 May 2021
Posted in General Issues
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Hello.
After uploading video https://stranakrovi.com/videos
I can see it been indexed in backend https://stranakrovi.com/administrator/index.php?option=com_finder&view=index
But if use Smart Search (just copy video title and search it), I can't find any video (old or new) https://stranakrovi.com/search
Problem starts from ES4.0.3 I suppose.
If search albums, I can see results.
If search groups videos, I can see some results.
Thanks.
Yes, it seems like you are not alone in facing this kind of issue. https://github.com/joomla/joomla-cms/issues/34242

And I also tested in my local, when you replace this indexer.php file from Joomla 3.9.26, then it seems to work just fine.

JoomlaFolder/administrator/components/com_finder/helpers/indexer/indexer.php

Before you replace the file you have to back up the original file first.
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Monday, 31 May 2021 14:46
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Hello,

Regarding your issue with the smart search, it seems like even with Joomla search module, when i search for the video I've just created on your site, the Joomla smart search also not able to search for my video. Please see: https://monosnap.com/file/5BiCG48KHy3dgfuXLxKxgfPUzOHOAY

I suspect this has to do with the data being indexed by Joomla. Can I have your permission to clear all the indexed items from Joomla smart search and perform re-index on your Joomla smart search?

By the way, I've temporary enabled the Joomla smart search module on your site and only super users can see this module. Please see: https://monosnap.com/file/eds62hnpWVMeKW8Jhz8VF4crHUO7X4


Please advise.
Sam
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Thursday, 27 May 2021 14:19
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Hello. Yes, you can purge indexed items and index it again. Thanks.
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Thursday, 27 May 2021 14:38
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Seems a index and smart search ( finder plg ) issue.

Test reindex and enable finder/smart plgs
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Thursday, 27 May 2021 16:23
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Hello all,

@ssnobben, you are right, look like this is an issue with latest Joomla 3.9.27. I believed Joomla changed something on the smart search which causing the search return inconsistent results.


@User, after long hours debugging this issue on your site, (clearing the indexes and re-index the videos), what we find out is, if a EasySocial video has a very short description, this video most likely will not be able to search in Smart Search. However, if you give long description to the video, then this video will be searchable in Smart search.

https://stranakrovi.com/smart-search?q=funny

If you go to above page, you will see the first result will be my testing video. Please see: https://monosnap.com/file/2icTiheZwDeJmnCDIgqPooqNM4VnYR

You can try to edit this video ( https://stranakrovi.com/videos/83410-this-funny-commercial-advertisement-part-one ) and give a very short video description and try to search again using the same search term ( which is the funny word ), you will notice your search will not have the test video.

Based on the these finding, I believed this is an issue from Joomla smart search itself.

Hope this help and have a nice day
Sam
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Thursday, 27 May 2021 18:08
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People say only this was changed in latest Joomla 3.9.27

[3] Improve indexing performance of Smart Search #33720

https://github.com/joomla/joomla-cms/pull/33720
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Thursday, 27 May 2021 18:52
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Hi User,

[3] Improve indexing performance of Smart Search #33720

https://github.com/joomla/joomla-cms/pull/33720


I not sure if the new improvement causing this issue on the indexing but if you follow my steps, you will be able to replicate the issue.

Hope this help and have a nice day
Sam
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Thursday, 27 May 2021 19:13
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Hello. I replaced some com_finder (smart search) files by files from previous Joomla version and it helped.

Later somebody advised to
Please replace administrator/components/com_finder/helpers/indexer/indexer.php with the v3.9.26 version to see if it is the culprit.
I didn’t tested it yet.
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Saturday, 29 May 2021 03:05
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