Can't Renew
By Ignacio on Friday, 17 October 2014
Posted in Post Sales
Replies 3
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Views 1.1K
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Hello,

I can't renew my subscription to EasySocial.

When I click renew on my dashboard I get an error with this address on my browser address bar:

http://sites.fastspring.com/stackideas/product/Notice: Trying to get property of non-object in /home/admin/stackideas.com/templates/delta/html/com_accounts/dashboard/default_download.php on line 194?action=order&referrer=SI131018-3125-23284

Could you send me a renew link?

Thank you
Hi Ignacio,

Thank you for your inquiry. It seems that you're holding the EasySocial Advanced's license. The special EasySocial Advanced license is offered to our early-adopters. With this, your license will be renewed automatically every 12 months. The price for EasySocial Advanced's auto-renewal is already discounted.

I've checked your subscription and it appears that your license will be renewed automatically on the 18th of October 2014. Kindly ensure that the billing information stored on the subscription is a valid account. I've emailed to you the link to your subscription's page so that you can verify that all account information are up to date.

Hope this helps to shed some light. Let me know if you need any further assistance.
Ahmad Justin
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Friday, 17 October 2014 16:28
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Perfect!


Thank you very much!
I'ts nice being a Stack Ideas customer :-)
Ignacio
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Sunday, 19 October 2014 22:33
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You are most welcome Ignacio
Mark
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Sunday, 19 October 2014 22:45
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