Can't post a new post
By Sean McElherron on Friday, 06 July 2018
Posted in Technical Issues
Replies 5
Likes 0
Views 1.1K
Votes 0
Hi

We had some changes done recently on our website and now we are unable to post a new post from the module on our blog page https://www.cannyco.com whilst logged in. Any help much appreciated.
Hey Sean,

Are you referring to the quick post? I have tried this on your site and it seems to be working fine, http://take.ms/m3Z7v . May I know the steps taken to reproduce the issue?
Mark
·
Friday, 06 July 2018 22:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mark

No - it's the 'New Post' option. I am using Google Chrome on a Macbook, go to http://www.cannyco.com/blog, log in and click on 'New post' then get the message:

This page isn’t working
http://www.cannyco.com is currently unable to handle this request.
HTTP ERROR 500
Sean McElherron
·
Friday, 06 July 2018 23:24
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Sean,

I have checked your site and it seems like the error is being thrown by the plugin jQuery Easy. I believe it is trying to compress some files and something went wrong which causes it to hit the maximum execution time, http://take.ms/fxZHE
Mark
·
Saturday, 07 July 2018 00:24
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Mark - sorry for the delay, been on holiday. We will take a look now.
Sean McElherron
·
Monday, 09 July 2018 18:32
·
0 Likes
·
0 Votes
·
0 Comments
·
Keep us update then.
Arlex Wong
·
Monday, 09 July 2018 18:34
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post