Can't manage images in my Album
By Henri on Wednesday, 17 January 2018
Posted in General
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Hello

I am a bit lost with my images management.
I should do a wrong configuration somewhere ...

I can not update the logo or the banner of a Group.
When I click on the logo, a black window is displayed. (see attached capture)

Also, I thought that all logo pictures I used when I created all my Groups where saved in an album.
Then I can re-use some logo pictures for others Group.
Maybe I am wrong.

Can you help pls.

KR
Henri
Hi there,

When I click on the logo, a black window is displayed. (see attached capture)

I am not sure what you meant here actually. There are no black window on your screenshot currently.

Also, I thought that all logo pictures I used when I created all my Groups where saved in an album.

Yes it should be save on the groups's avatar photos as for example here http://take.ms/qI6Vr and will always follow those storage path set here http://take.ms/1z9Gw

Please advice.
Abdul Warith Norudin
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Wednesday, 17 January 2018 17:42
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Here is the black windows ...

- select a Group
- double-click on the logo picture

It happens on every Group logos
Henri
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Wednesday, 17 January 2018 18:14
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Hi there,

It seems that this files media/com_easysocial/photos/222/301/albi2018b_large.jpg is not existed on your site already as you can see here http://take.ms/YlIhJ

May i know that you have removed them, or completely migrated all those data into this site before? Seems like most of them are missing on your site. Please advice.
Abdul Warith Norudin
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Wednesday, 17 January 2018 18:32
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Mmhh ... ok, let me see

I will come back tomorrow your time

Thanks Warith
Henri
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Wednesday, 17 January 2018 18:39
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Hi there,

Keep us updated then
Abdul Warith Norudin
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Wednesday, 17 January 2018 18:46
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