Can't make Facebook like and LinkedIn appear under article
By Gabriella Speich on Tuesday, 12 April 2016
Posted in Technical Issues
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Hello
I have the problem that I can't make FB like and LinkedIn appear after my articles. It works with Twitter and G+, but not with FB and LinkedIn. Which ID of FB do I need to enter and where can I find it. I have tried different options (opening my personal profile image and getting the ID there e.g.) but they all don't seem to work. The ID of the FB application is the one I created for automatic posting I suppose (there the link works).
Your help as to what needs to be entered exactly to make this work is much appreciated.
Best regards
Gabriella
Hi again Ezrul
I think I found the solution. I have tracking protection turned on and after turning it off for my site, it worked :-)
I found the solution here:
https://wordpress.org/support/topic/facebook-linkedin-buttons-do-not-appear-in-firefox
and here:
https://support.mozilla.org/en-US/kb/tracking-protection-pbm#w_turn-off-tracking-protection-for-individual-sites
Best regards
Gabriella
Gabriella Speich
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Wednesday, 13 April 2016 19:04
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Hi Gabriella,

Can you provide us with your Joomla backend and FTP access so we can check on the issue directly?
Ezrul Fazwan
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Tuesday, 12 April 2016 16:51
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Hi Ezrul
Could you please tell me how I can send you the access information safely?
Thanks and best regards
Gabriella
Gabriella Speich
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Wednesday, 13 April 2016 14:07
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You can just include your site's access once at http://stackideas.com/dashboard/site

Once you done keep us updated
Arlex Wong
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Wednesday, 13 April 2016 15:39
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Hi Arlex
I've already sent the details under a new ticket.
See private ticket 263858.
Please keep me posted whether this is ok.
Best regards
Gabriella
Gabriella Speich
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Wednesday, 13 April 2016 15:52
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Hi Gabrielle,

I just tried to view your blog entry and it seems like all of the social share button are appearing correctly as you can see from my screenshot here, http://screencast.com/t/Q7oPvG8y8F . Am I missing something here?
Ezrul Fazwan
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Wednesday, 13 April 2016 17:21
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Hi Ezrul
What browser do you use? I am using Firefox where it does not appear. See screenshot in attachment.
Best regards
Gabriella
Gabriella Speich
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Wednesday, 13 April 2016 17:48
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Hi Gabrielle,

My previous screenshot was from Chrome browser. I've tried to view in Mozilla and the button is appearing correctly as well. Refer my screenshot here, http://screencast.com/t/lOzuuIAK7d .
Ezrul Fazwan
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Wednesday, 13 April 2016 18:14
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Hi Ezrul
So why can't I see it? I tried on another (old) PC that still has Windows XP on it where it also showed. But on the laptop I am working with (Windows 7) it does not appear. Why is that? And if it does not appear it means it will very likely also not appear on some other users' computers as mine is nothing special :-)
Any suggestions?
Best regards
Gabriella
Gabriella Speich
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Wednesday, 13 April 2016 18:28
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Hi Gabriella Speich,

Glad to hear that your issue is resolved now .Thanks for the update and the input that you have shared here.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Wednesday, 13 April 2016 19:15
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